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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1302 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the 5.0 Cu. Ft. 8-Cycle Top-Load Smart Wi-Fi Washer's cleaning performance, large capacity, quiet operation, and ease of use. Many appreciate the washer's size and the effectiveness of the spin cycle. A small number of customers noted the absence of a center agitator. Overall, feedback is overwhelmingly favorable regarding the machine's cleaning ability and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,302 reviews
  • Rated 5 out of 5 stars

    smart washer... we're living in the future!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, with a big 5.0 cubic feet load capacity. My wife and I have 3 year old triplets and we do A LOT of laundering. It's great at the main function of washing clothes, but the added features of being smart, alerting of when a wash cycle is done, reminding of when to run a "tub clean" cycle, and being able to download other "wash cycle settings". Plus, we were able to buy this at the BestBuy Outlet for great savings. Win!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean, and very efficient. Smartphone interface is very handy. Would like to be able to just do a quick wash/rinse of a couple items but haven’t figured out how to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HUUUUUGGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have never been able to fill it, we think we have a huge load.... nope! Oh, all the LG products sing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good high-capacity washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid washer. Cycles sometimes come up as taking a long time (part of being High Efficiency) but after sensing the machine may reduce the cycle length. Much less noise during the spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Machine does a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine does a good job and is easy to operate. Have had it about 1.5 months and have had no issues. Having the WiFi notification that a load is finished is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest plus is no agitator. I can easily fit bedding and large loads.everything comes out clean. It is kind of loud though same with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a well built machine that delivers on it's promise. So far, it has washed our clothes well and does so quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to washing clothes with my new appliance. I love the look. Gets clothes clean. Overall very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box. Works like a charm. Sometimes loud but that’s expected when spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Overall a Good Quality Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quite. However, the only problem is that the level of the water is quite low to cover my full load of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer died so I figured I would upgrade my washer too. Uses very little water and very fast cycles. Really loving it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love This Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It's not too technical and it's very quiet. I couldn't have asked for a better washer brand.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    So Much Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was not that old, but had to replace. This one is amazing! I will never buy another brand! Love, Love, Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has everything that my family would need as far as types of loads and size adjustments to make our laundry days easier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG top loader

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the capacity and ease of use that comes with this washer. Great for a big family.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    I'm totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a short time but so far I love it. Its really big inside and there are several choices I have on how I want to wash my clothes. I'm totally happy with it and have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. Easy to operate and quiet. Many preset wash cycles and easy to modify for items and loads. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't understand bad reviews!! Love this machine!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the bad reviews on this washer. The only thing I can think of with people having problems with this machine is because they didn't read the manual on how to load the clothes to the settings. I use a lot less detergent and my clothes come out a lot cleaner. The only thing I agree with is water does get trapped in the detergent fabric softener bin but how hard is it to pull it out and empty the water? DO YOURSELF A FAVOR AND BUY THIS WASHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working since it was repaired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it has been a good washer the clutch already had to be replaced. Makes we wonder if it's a common problem because when my wife called for service they knew exactly what part was needed and they shipped it straight to my home and the repairman came and changed it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer clean clothes fast and get whites white and I like how it reminds you when it’s finish or unbalanced

    I would recommend this to a friend