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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1302 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 5.0 Cu. Ft. 8-Cycle Top-Load Smart Wi-Fi Washer's cleaning performance, large capacity, quiet operation, and ease of use. Many appreciate the washer's size and the effectiveness of the spin cycle. A small number of customers noted the absence of a center agitator. Overall, feedback is overwhelmingly favorable regarding the machine's cleaning ability and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,302 reviews
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just did my bedding and it works wonderful and I did a small load it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer at a cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, really like the WiFi feature that alerts me when a cycle is done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how it connects to my phone to let me know when load is finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love most everything about this washer. It is quiet, but has long cycles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it took me a while to figure it out the cycles lon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying it now I didn't get training on it before I purchased it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good washer, I like it. Too bad cannot add more water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy to get a washer at this size for that price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer because my previous one was an LG and I loved it. This one doesn’t even come close. I don’t feel like the clothes come out clean. They don’t smell it and don’t look it. Wish I had returned it when I had the chance. Won’t buy another LG washer. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect and I would be more than happy to assist. I can understand how frustrating it would be to have invested in a washer and for it to be not working properly. If you would, please send us a direct message via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. Also, if you prefer, we can be reached by phone at 1-800-243-0000. ^AB LG

  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water efficiency comes at a cost. But it's the better choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a hand washing option --delicate cycle takes a long time

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, balances load, water efficient and quick washes, quiet, over all lots of options and great overall value. Clothes really come out clean and smells great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool washer machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer machine all the functions are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quickly and efficiently. Delivery could of been alittle faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 people in the house who use it and everyone seems satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes black without white spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a GE washer 8 yrs. Old That never worked from the start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but could be better on stains. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good washer , yet not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not perfect. It needs a little better manual to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer! Does everything you need it to do and more!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know where all the positive reviews are from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This week we received our second LG after the first one would flash the IE symbol regardless of what cycle we used. Guess what? Our first full load with the replacement one - on delicate cycle -- same thing -- IE error. It is impossible to figure out how to drain and spin this piece of %%$# as well. LG, save the wifi cell phone remote features on this washer and just make sure the d$## thing works!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 3 out of 5 stars

    It den's wash really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m not complete happy with this washer. I have used it for two weeks but I think needs more power and water to wash well

    No, I would not recommend this to a friend