Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, energy efficiency, and large capacity as significant advantages. Many appreciate its compact size, ease of use, and stylish design, which saves space and enhances the laundry area's aesthetic appeal. Positive feedback also highlights the user-friendly control panel and the abundance of helpful features. However, some users have reported issues with dryer performance, including instances of incomplete drying cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 160 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Time and Space Saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing setup. Has the capacity of our side by side units we replaced, all with a smaller footprint. Opened up more much needed floor space. The AI features for both the washer and dryer use less detergent and fabric softener. The AI feature also allows for shorter wash and dry cycles, meaning laundry gets done faster and no more wasted time waiting on a set time for wash and dry cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Thoroughly impressed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it since July. It’s done completely full loads with no problems. The steam function is so-so, nothing earth shattering. But the unit doesn’t shake or make any loud noises when running. We have run both washer and dryer at the same time and there’s no issue. It’s been a fun piece to in our house. It’s very pretty and our friend group does not have stackable units at home so it’s really gotten everyone interested since it looks sleek and can really save a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Marvelous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not only beautiful but so efficient. I love the app that tells me when my loads are done and the lovely musical chimes. The variety of settings is perfect however my favorite is using the AI settings for both wash and dry. Further, I am very short so the middle settings bar is so easy for me to read and select

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Needed New Washer right away.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time for a wash tower.I do like that it is one piece,love that it is quiet,very easy to use,love the color,black steel.so easy to adjust to ,and set up on phone,if you want to do that.wash cycles and dry cycles are easy to choose.Very Happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Stackable Washer and Dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo. We like the stackable configuration which fits in our condo very well. It has all the features that my wife likes to do her laundry to perfection. Best Buy is great for removing all appliances and installing new ones especially with tight space constraints. Great job Best Buy team!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    One of My favorite appliances!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this combo washer/dryer!! Pros: narrow, deep (does fit king comforter), numerous washing settings, dryer settings are my favorite (Pet owner this is important to me), smart phone adaptable, quiet, huge space saver!!! Cons: No soaking option, can Not adjust doors according to your floor plan. Most front loading options allow you to adjust the door side you will need the door to open (left or right). You’ll want to look into this!!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great Tower!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a samsung stack and this one is much much better. The design is sleek and the controls are im the middle of the two (the previous stack had the dryer settings a bit high). Its efficient and quiet. No complaints and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 4 out of 5 stars

    Stackable washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great fits perfectly in my closet. Love it being a stackable you’ll enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG Washer Dryer Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for small family, really intuitive and I like that there are so many options to adjust for load size and type. Wasn’t sure I’d like the tower set-up but it’s great! Has everything that we need and more. Happy purchaser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer dryer unit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer tower. Great size for tight spaces. I’m short so I love that the control panels are lower and accessible. Love the AI feature for washing and drying. My electric bill has decreased as well. We are very happy with the large capacity of the washer and is great for large wash loads. My only complaint is that it is not as quiet as the Maytag unit I had to replace which is why I gave an overall rating of four star.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Great product but LG needs to improve its app

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. I’ve never seen an electronic dryer dry so fast. Super energy efficient and love that it’s smart and sends me notifications to my phone and wash when cycles are done. Only con is that the app experience for LG has a very poor and confusing user experience

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Perfect Fit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric dryer wash tower is wonderful. It has all the laundry options I have enjoyed on my previous laundry machines plus more. It is easy to operate and very time efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer and dryer it’s so much faster than my old one and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Best combo unit on the market

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased LG washer & dryer back in 2006 and still worked fine but when we moved to a new house, we decided to utilize the space better and we saw this unit at Bestbuy and fell in love! The size, efficiency, interface with AI, the future is here~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very compact and space saver!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this machine and love how compact the whole machine is. I am able to save some space in our veg small closet space!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    LG STACKABLE WASHER DRYER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Beautiful design. Works well and much faster than our 12 year old LG.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had multiple wash systems over the year, this one is the best we've every owned!

    I would recommend this to a friend
  • Cons mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Overall pleased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with the machine. It doe use more detergents than our old machine. And the dryer is a bit slower than our old machine. But we purchased it as a space saver in the room and it definitely meets that need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a good amount of time researching various manufacturers and models, and was pleased with this selection. The additional wash/dry modes helped nudge this machine over the others; the performance and convenience of the singular control panel were also key features. I've used the machine more than ten times and have been pleased with the AI fabric detection and automated detergent/softener dispenser. I would recommend this for anyone looking for a small space/stacked unit.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great stacked washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer is amazing. Works like a charm. Each component functions efficiently and does its job quickly. The controls are in the center between the two components which makes it easy to reach for both adults as well as kids that are old enough to help with the laundry.

    I would recommend this to a friend
Sponsored