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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Center Control's quiet operation, efficiency, ease of use, size, capacity, design, space-saving capabilities, user-friendly control panel, and useful features. However, some customers have expressed concerns regarding the dryer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 168 reviews
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old stacking LG washer and dryer. We had them for about 10 years. Really like LG products. Decided to replace them with the new washtower. So happy w did. Love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had multiple wash systems over the year, this one is the best we've every owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a good amount of time researching various manufacturers and models, and was pleased with this selection. The additional wash/dry modes helped nudge this machine over the others; the performance and convenience of the singular control panel were also key features. I've used the machine more than ten times and have been pleased with the AI fabric detection and automated detergent/softener dispenser. I would recommend this for anyone looking for a small space/stacked unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon, dont buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bougth it on June 10th 2023 and had issues from day 1. First the washer door is smashed when it is opened to install. We got a 2nd one but a part was missing. Third machine is installed and we started getting an error on drier. Called bestbuy and they gave LG number as it is under 1 year warranty. Called LG 3 times and they just drop the call after putting on hold for 30min. I am just in call with Jakerea from LG and she just dropped the call. I get so upset just seeing at the machine - we either get foul smell from the washer or a error msg on drier. LG cust service is horrible.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We are grateful for reviewing your recent experience with our LG Washer (WKEX300HBA) model. The problems with the washer door, missing parts, the recurring error message on the dryer, and the difficulties you have faced when trying to reach our customer service team are certainly not the experiences we want for our customers. Please visit this link to obtain details regarding the error code issue: https://www.lg.com/us/support/help-library/lg-washer-error-code-list-CT00000305-20150140270078. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space efficient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability for the machine to hold enough detergent for multiple loads. Also appreciate the smaller profile of the unit. Overall easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is my perfect laundry machine so great work amazing product I recommended to everybody for apartments house very great

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great stacked washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer is amazing. Works like a charm. Each component functions efficiently and does its job quickly. The controls are in the center between the two components which makes it easy to reach for both adults as well as kids that are old enough to help with the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Best of towers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and good combo looks excellent and really efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect stackable set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the stackable set. Perfect if you have smaller space. Easy to use and very quiet. Was exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    silent, efficient, gorgeous and full of features...

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Silent, fast, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent, fast, and reliable so far. I love the option to connect it via wifi to get alerts and change any wash settings

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great product and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it great. and so far I am very much satisfied with this.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. I would recommend this set for anybody that needs a stacked washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these units. They are very quiet and offer a lot of useful features. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair for laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and you can stand up and complete your laundry!! Laundry time has improved as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy any other unit if I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this unit! The fact that both washer and dryer are connected by a single head unit safe space and makes for a nice sleek interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG washer dryer combo !!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Unit was very easily set up. Definitely recommend for tighter quarters but also a good space saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how little space it takes up. Like being able to program how much detergent dispenses based on the load. Delivery and installers scratched the side so be careful moving it around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my washer and dryer. I did a lot of research to choose this set and could not be happier. Washing and drying are super fast and easy to use. So happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG stackable washer & dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This energy efficient washer & dryer stacks perfectly in my laundry room/bathroom space. I love the ability to use prefilled laundry detergent. My clothes are clean & fresh with each wash & dry without any issues. The touch screen located between washer & dryer are a great design feature.

    I would recommend this to a friend