Customers are positive about the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Center Control's quiet operation, efficiency, ease of use, size, capacity, design, space-saving capabilities, user-friendly control panel, and useful features. However, some customers have expressed concerns regarding the dryer's performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
Rated 5 out of 5 stars
Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoy them! App is great, space saved is better!
I would recommend this to a friend
Rated 5 out of 5 stars
Good!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good cleaning machine. Nice features for washing.
I would recommend this to a friend
Rated 5 out of 5 stars
So worth it!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has AI built in it and at first I was skeptical but actually quite awesome to be able to just start washing or drying by pressing one button and it figures the rest out. Nice and compact compared to stacking. Can hold detergent for several uses.
I would recommend this to a friend
Rated 5 out of 5 stars
LG Washer/Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great State of the Art Product. A little bit pricey!
I would recommend this to a friend
Rated 5 out of 5 stars
They thought of everything!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this wash tower. It has steam setting and allergies settings to sanitize.
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new set
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer, it’s perfect for my mobile home, space saver for sure!
I would recommend this to a friend
Rated 5 out of 5 stars
Love my wash tower
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very quiet and washes & drys very efficiently on AI feature as well as other cycles! Love the steam feature. The buttons in the middle is perfect for my short frame 5’3
I would recommend this to a friend
Rated 5 out of 5 stars
The best all in one
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine is quiet and effective, plus the app really helps
I would recommend this to a friend
Cons mentioned:
Dryer performance
Rated 1 out of 5 stars
BROKE DOWN IN LESS THAN TWO MONTHS
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I paid over $2,000 for this combo washer/dryer just 55 days ago and IT IS ALREADY BROKEN. When you press the power button for the washer it does not turn on. Nothing. You can press your finger and hold it on the power button all you want, and it does nothing. The top half of the machine, the dryer, does still power on. But we can't do any laundry and now the dryer is useless as it is attached to the broken washer. Now I've got to figure out how to dispose of this huge piece of junk and go buy two new machines. Way to go LG, you should stick to making TVs. Extremely disappointing product. Do not buy one of these.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for reviewing your experience with the LG Wash Combo (WKEX300HBA) model. We understand the frustration and inconvenience caused by the washer's malfunction after a short period. Please know this is not the quality and longevity we strive to deliver. We are committed to providing high-quality products that meet and exceed our customers' expectations. Please visit this link for assistance and guidance: https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on-CT10000012-20150791852235#. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Rated 5 out of 5 stars
Great machine !!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the space I have! Excellent wash and dry.
I would recommend this to a friend
Rated 5 out of 5 stars
very pleased
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
quality delivery, quality product; we're happy with it
I would recommend this to a friend
Rated 5 out of 5 stars
Great store great people
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product delivered on time and set up would recommend this product to anyone working for a washer and dryer combo
I would recommend this to a friend
Rated 1 out of 5 stars
Nightmare
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor quality, I rejected it twice because the merchandise arrived damaged. I finally canceled the purchase because I had previously rejected another severely damaged model.
The worst part is that Best Buy wants customers to make calls to coordinate delivery, explain why they rejected it, and deal with other departments. It took me over a month and several calls to get my money back from the cancellation.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for sharing your experience with the LG Wash Tower (WKEX300HBA) model. We appreciate your feedback and understand how important it is to receive your appliance in perfect condition without repeated delivery issues.
For this model, one helpful step when receiving a new unit is to inspect the packaging and product immediately upon delivery before signing off, as this ensures any damage can be documented and addressed on the spot. If you’d like further assistance with this unit or guidance on coordinating a proper replacement, please send us an email at [email protected] so we can help you directly. ^Juvy
Rated 5 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up is amazing and works great. Dryer works very well cloth come out dry not like others that always leave the cloth damp. Highly recommend unit.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is great, no worries, truly autonomous and stress free, I have been using it and so far is just great
I would recommend this to a friend
Rated 5 out of 5 stars
Exceptional Experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality product with excellent customer service. The buying process with Trey was outstanding. The drop off team with Pablo, was very professional and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer dryer combo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my washer/dryer combo. And the delivery/installation went very smooth.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer Dryer Combo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This combo has great reviews. I second those reviews. Great product!
I would recommend this to a friend
Rated 5 out of 5 stars
great LG machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great machine, cut time, water bill, electric bill
I would recommend this to a friend
Rated 5 out of 5 stars
It’s so quiet!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have owned this unit for a little over a month now and love it. It’s quiet and offers so many options with both the washer and dryer.