Customer Ratings & Reviews

This product is excellent, and I would buy it again and recommend it to others. You can put a lot of clothes in there to cut down on how many loads you do.

Love the new washer set. It works great and is great quality.

We are very please with our new washer. you can do much bigger loads, clothes come out almost dry when cycle is done. very pleased with the washer.

Best washer gets everything clean quiclky so many options for differnt load types and notifications when its done! Im so much more efficient with my laundry now !

It is not intuitive as to setting the cycle for wash. No one mentioned the location of the drain hose on the bck of the washer, so the installers had to install it a particular way to reach the wash tub, where it drains, and the next day, I had to go to Menard's to get an extension. Of course, then, when I could move it to where it belongs, I had to level it again, which is not easy. It also got out of balance on just the 3rd load.

I was expecting such a good washing machine. It is simple to use, not making noise when i compared with my old GE. My wife is happy ,i am happy. Happy wife , happy life. Thank you LG and BEST BUY.

Large, simple to use, lots of options I can control. Gets clothes clean.

Quiet and seems to wash clothes well. Haven’t had any really dirty loads to test yet. No complaints thus far.

Have had the washer only a few days, but so far it has performed well. A little bit of a learning curve so far for us but am confident we will figure out what setting to use. It's very quiet and nice looking.

Very efficient with smart appliance capabilities. Lets you know when cycle is complete on app.

Washer is big and does well with powder soap. Nice to be able to fit so much in without a middle agitator.

Overall, this is a great washer. One thing I don't like is the power on and start buttons are awkward. You have to press them repeatedly before they work.

Great product - it works perfectly and cleans our clothes quickly. Very happy with this purchase!

The first week of ownership has been positive; it has done a great job of cleaning everything from towels to bedding to dirty clothes. I am concerned over the longevity of my new machine as the top part of the machine, when you lift the cover, is made of plastic as is the bottom part internally. These same parts were made of metal in my previous LG Washer.

Product has worked perfectly since our original purchase.

Absolutely love it! We are very happy with our purchase.

Washer seems fine so far. Delivery workers did not include all parts when they delivered. They removed the foam insert that is one of the first things the user manual says to keep. This is important to have to move the machine in the future. Should be easy to resolve, right? Best Buy could not contact the delivery workers the same day to circle back and drop off the part. They also couldn’t figure out the right department to handle this. Finally someone said oh yeah they keep them for the open box sales. They offered to deliver to me. What they delivered were not foam? I give up. Also, a word of caution to watch the delivery / haul away workers very closely. They tried to run off with some valves that were attached to my old machine that they were hauling away. When I told them not to they questioned me and were difficult. They did finally return the parts.

Love the new LG washing machine! Easy to install and very quiet. Rep at the store was very helpful and knowledgeable!

Very satisfied with this machine. Washes the clothes really well and was reasonably priced! Definitely would buy this washer again

So far so good only done less than 30 loads not comfortable making a complete review yet