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Customer Ratings & Reviews

$799.99
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The comparable value is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 366 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have always had a washer with agitator and was a bit reluctant to purchade one without faring my clothes would not be as clean. This washer is great and cleans better than the old one with an agitator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellently and the staff were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price because it lets me know when there being in use via app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Feature is Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it a short time but so far so good! I like the AI feature which calculates the type of load it is and picks all the recommended settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Lots of great features. Easy to use & understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new LG washing machine. It is doing exactly what we expected of it - effectively and efficiently washing our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver dependable and quiet. Would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery called the day before with window. Called the day off to confirm someone over 18 years of age will be their for delivery and reminded us to make sure their was a clear path. Great delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer we’ve bought yet. Our clothes come out clean, fresh, and best of all not smaller than before placing them in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good washer. My mom loved it. I would recommend this washer to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Delivery and haul of old item was impressive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY from Best buy. They don't notify you that they're cancelling delivery. No call, no text, no email. Nothing! They just don't show up. We had to physically drive out to the store to speak with a manager, who made excuses. You can't even call the store branch to speak with an associate. The people you do get in contact with, you can't even understand what they're saying.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG - 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with Easy Unload. We understand your inquiry regarding the delivery coordination and the communication you received during the fulfillment process. Your feedback is important, and we want to ensure our customers have a seamless experience from purchase to installation.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you.

      —Renzo LG

  • Rated 5 out of 5 stars

    Updated LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great just make sure the installer hooks up hoses correctly to avoid leaks and proper hot/cold inputs. This model includes a plastic drum cover which should prevent rusting as experienced on prior models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG IIKE THIS ONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can do a deep fill with the water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great easy to use washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A knowledgeable salesman helped us pick out this washer (and the dryer). We have found it easy to use and very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quick and washes the clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great. Can put in a big load. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fanciest but a great washer. the only thing i don't like (and it is very minor0 is the window on the door is dark and you can't see the washing in operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer - Needs Delicate Cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great washer. But needs a delicate cycle like its predecessor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No information on white loads. There is a place for bleach, but no white load button.

    I would recommend this to a friend