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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 323 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 323 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing … won’t go back to front loaders - this is actually washing the clothes “old fashion way”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LQ review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older LG washer, but with the new design, I can reach the bottom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the clothes clean but is a little noisy if you want it in your kitchen and can't close a door on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we expected. After doing some research and looking at several models in several different stores we decided on the LG. The price at Best Buy was fantastic but the washer fell short. The impeller design did not give much movement to clothes during the wash cycle. The auto water depth sensor left us wanting more water. We had to use deep fill on most cycles wasting water at that point. Best Buy did honor our customer guarantee and is replacing the LG with a different washer. This 1 with an agitator and water level selection controls. Best Buy with best price and great customer service made the experience although not so good, better in the end.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eddie. Thank you for sharing your experience with your LG Washer (WT8200CW) model. We understand the importance of having a washer that matches your preferred wash action and water‑level control. One helpful step you can try—if you still have access to the unit—is using the Deep Fill option along with the Heavy Duty or Bulky cycle, as these settings increase water usage and agitation strength to help improve wash motion. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. If you need further assistance, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Fairly easy to use. The only issue is that we sometimes need to touch play multiple times to get the cycle to begin. Not a huge fan of the auto lock - since we often want to add in an additional item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only washer that does not shake like crazy when washing heavy bedding material. Our previous two top load washers would go into a repeated rinse and spin cycles many times. This washer has shorter washing time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ang great service by the sales team and installation services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer as it really gets your clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy representative was so knowledgeable. Best experience ever!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer dies an excellent job of washing the clothes and getting them very clean. It is a good value and it is an LG product, which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent quality and design. My clothes are so fresh and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top Loader Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large basin of this machine. Nice features with some I haven't yet used. An upgrade from our last washer. Sturdy and great LG quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer There is only one problem. When I start it it makes a terrible noise. Is this normal ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it so much she is following the directions on how to use it properly! Noticeably cleaner and fresher smelling clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value good performance besides the black finish looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response and service from sales through delivery. Salesperson was knowledgbale, communications were timely and delivery was flawless and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Has plenty of options without all of the digital gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatWasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new washer! Best Buy did a great job with the installation and removal of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman's knowledge of his expertise sold us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle I thought was good .. it’s eh. I thought this was a heavy duty unit but .. see whet happens and take it from there

    I would recommend this to a friend