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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 366 reviews
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the product , sales people canceled my delivery and the purchase. Domt shop at best buy ever...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, STEVENG. We understand your experience regarding the cancellation of your LG WT8200CW washer delivery and purchase from Best Buy. We recognize that not receiving your product after a confirmed purchase is very disappointing.

      Since your order was placed and then canceled directly by Best Buy, they are the best resource to provide assistance and information regarding your purchase status and any potential refunds or reorders.

      We encourage you to contact Best Buy's customer service directly or visit their website at bestbuy.com/contact-us. Their team will be able to help you understand why the order was canceled and explore available options for you.
      https://www.bestbuy.com/site/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/6607181.p?skuId=6607181
      We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A special part was required, I have not received the washer or dryer

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nancy. Thank you for sharing your experience with us regarding the LG Washer (WT8200CW) model. We understand your concern, especially after making a purchase and expecting timely delivery. Our goal is to make sure everything goes as smoothly as possible for you.

      If you could, it might be helpful to reach out to Best Buy customer service at 888-237-8289 to check in on your order status. If there’s something specific causing a delay with shipment or installation, we’d love to help figure that out and see how we can speed things up on our end.

      Feel free to send us a private message on social media @LGUSSupport with your purchase and delivery details. We’re here to help you through this and find a solution together. Take care! ^Juvy LG

  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet, large capacity, and sleek design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity, and sleek design. It gets the job done beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large capacity and the quietness of the appliance. It washes the clothes well and it’s the best of the past three that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG appliances, excellent quality, and this one so far is doing great. It’s also very easy to operate and looks nice in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    LG quality - Perfect for Active Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, works as expected, LG quality, perfect for three young boys and all their laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well and looks great! Very quiet when running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Top load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer!!! So easy to use and quieter to run.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues first time washing, but was immediately fixed when geek club called out for repair. Found out that the initial delivery service tech. Didn't turn the cold water on so washer was did not spin completely. Now that's being fixed, I love my top load washer. Love it, so stylish also

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! Really easy to unload. I can actually reach the bottom without a stool. Only issue Ive had is the occasional load unbalance and you need to use Tide or detergent will leak onto your clean clothes. It also spins so your laundry dries in half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washing machines I have ever owned. I love the smart features and WiFi connection to the lg app. Almost takes the sting out of doing chores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5.0 washer working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I chose this LG washer. It doesn't get out of balance as my previous 7yr old washer did. The 5.0 holds my king comforter with it's larger sized tub. Clothing is easily retrieved unlike other large tubs. I can't believe how quiet it is. Thanks LG and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serviceable But Not As Good As Older LG Washers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm now on my 3rd LG washer in around 20 years. I replaced my old LG washer with this one after the old one broke down after 10 years or so in service. The new LG is clearly made more cheaply. There are less of the useful wash settings than the old one had, and there is more plastic and less metal, but so far it has been a decent replacement for what was a brilliant washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    MY WRINGER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT CAN SENSE HOW MUCH LAUNDRY IS IN IT AND SET THE WATER LEVEL SAVING MONEY ON WATER AUTOMATICLY. GREAT WASHER!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; very efficient. I am well-pleased with both the sales rep who recommedned it and the product itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Capacity, No Stinky Clothes, Towels & Bedding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has high capacity, variable settings to handle different loads and, best of all, no front loading with a rubber seal that never dies and ends up making your clean laundry smell musty. In fact, the lid on top can be left open after taking the finished load out, allowing it to dry out completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new look, just what I was looking for, lots of washing options. Easy to order online and installers were very efficient and ran a quick cyle befor they left to be sure all was in good order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband picked out LG. I WASN’t sure about it. As it turns out, I love the washer and dryer. Faster than my old machines, easy to use and I can now wash just about anything -

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great basic washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic washer, easy to use, good size capacity. Nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product . It exceeded all my expectations in terms of quality, highly recommended.

    I would recommend this to a friend