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Customer Ratings & Reviews

$799.99
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The comparable value is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 362 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 362 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, and I would buy it again and recommend it to others. You can put a lot of clothes in there to cut down on how many loads you do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very please with our new washer. you can do much bigger loads, clothes come out almost dry when cycle is done. very pleased with the washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washing machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not intuitive as to setting the cycle for wash. No one mentioned the location of the drain hose on the bck of the washer, so the installers had to install it a particular way to reach the wash tub, where it drains, and the next day, I had to go to Menard's to get an extension. Of course, then, when I could move it to where it belongs, I had to level it again, which is not easy. It also got out of balance on just the 3rd load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting such a good washing machine. It is simple to use, not making noise when i compared with my old GE. My wife is happy ,i am happy. Happy wife , happy life. Thank you LG and BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer set. It works great and is great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer only a few days, but so far it has performed well. A little bit of a learning curve so far for us but am confident we will figure out what setting to use. It's very quiet and nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and seems to wash clothes well. Haven’t had any really dirty loads to test yet. No complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, love how fast it is, works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does its job the way I want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, simple to use, lots of options I can control. Gets clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient with smart appliance capabilities. Lets you know when cycle is complete on app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, the soft close lid is really nice and there is so much room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It’s quiet. I haven’t had any issues with it so far I’m still kind of learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer gets everything clean quiclky so many options for differnt load types and notifications when its done! Im so much more efficient with my laundry now !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is big and does well with powder soap. Nice to be able to fit so much in without a middle agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great washer, very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great washer. One thing I don't like is the power on and start buttons are awkward. You have to press them repeatedly before they work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - it works perfectly and cleans our clothes quickly. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cautiously optimistic about my new LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week of ownership has been positive; it has done a great job of cleaning everything from towels to bedding to dirty clothes. I am concerned over the longevity of my new machine as the top part of the machine, when you lift the cover, is made of plastic as is the bottom part internally. These same parts were made of metal in my previous LG Washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new LG washing machine! Easy to install and very quiet. Rep at the store was very helpful and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has worked perfectly since our original purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recuew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! We are very happy with our purchase.

    I would recommend this to a friend