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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,381 reviews
  • Rated 5 out of 5 stars

    Never had this clean of clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was tired of the smell our front load washer was putting off and of the constant bending over in our already small laundry room. This set fits perfectly and the room we get from not having a door swinging in front of the washer is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HE type washer. The clothes are very clean. I sometimes wonder how it comes out so clean, especially since the it is very frugal on water, and the clothes are not fully submerged. Wash time is longer than the agitator model I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints. However, I wish I had reached into the machine before I purchased it. I am a little short and have to stand on my toes to reach the clothes in the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 6 year old Maytag. Options for short cycles saves time and cleans just as effective. Wifi is great for remote access, another time saver. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good washing machine! I just wish there were more features on the actual machine instead of having to download the app and do it from your phone to get more. But great for someone who loves techy stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size for family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 2 months all good. Excepted when you wash the king size comforter with the bedding mode, it sometime gives you an error. Just have to open up and move the comforter around and start again. Great WiFi with app on your phone to notify you with cycle complete and error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we family of 5 needed. Had a GE previously which which malfunctioned after 3 yrs! This one is quite, has an app to notify when the load is done or we can delay start. Feels like we finally are in the 21st century

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG products have not used it but it’s sleak looking a little taller than my old machine and a little narrower. Has every option to clean almost anything and fits a king size comforter without stuffing the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great! Huge washing chamber with many bells and whistles. ThinQ app ties in and allows you to download additional was cycles if needed. Also alerts when completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced the old washing machine with this. It is great. Some top loader washer has some trouble with washing a big garment like a blanket but this one has no issue with any clothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine, but unduly complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine appears to be well built, however, there is too much technology incorporated in the user interface....in other words, at times, it is difficult to perform simply tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Huge wash tub. To soon to comment on durability but so far pleased. Good warranty on transmission as far as I can determine. Intuitive operation of control system. Got this on sale so happy with the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine, washes well and I love the delayed start time. The only complaint I have is the start button doesn’t always work(freezes sometimes) but all you have to do is power off again and then get start again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good machine. and a great experience , with Best Buy start to finish. even their delivery people were very experinced. and polite and neat, too. all delivered and installed and old machine removed in about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A family machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The impeller is much better than the agitator. Turbo wash feature is really nice as it doesn’t take too much time and water. The user experience with then buttons is friendly and simple. Nice look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced an 15+ year old Maytag agitator washer. It works well except there is no chime when I initially connected it but oh well. Make sure that you balance the dirty clothes prior to washing or you’ll return to a load not being washed. At least, that was my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. It takes a little getting used to with the deeper tub. I have a somewhat hard time reaching into it to retrieve my clothes (I’m 5’2”) but overall I think it’s an awesome washer and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for large loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have washed ALL of the comforters that I have from the comfort of my house instead lugging them all to a local wash house or paying for dry cleaning. I love the convenience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love our new LG washer. It holds a lot of clothes, and get them clean. As a tip for other owners, I get the best results by using the "Water Plus" setting. It's a really great looking unit as well, classes up the laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and Fast. My wife wanted the quick wash feature and the stainless steel and she is happy so what else do i need to say!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this! Welcome to the LG family. ^Jennifer LG