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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,381 reviews
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on the install. Even had a call back the next day to be sure everything was alright. I never used Best Buy before for an appliance purchase but will surely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Big Washer for big loads

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to our laundry room Oversized drum is ideal for bigger than normal loads. Don’t have to go to laundry mat for bigger loads like comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this top loader. It's very deep and very large. Will wash a comforter with no problem. Purchased to wash quilts. This machine is gentle and effective. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Wi-Fi connection etc. Not your old style washing machine. Top Load! Wanted the mode above but wasn’t available Sold out. Purchase late May2021 delivered July 2021

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website- my numbers were off by one number so my payment didnt go thru so it was late and i was charged a late payment. The website needs to recognize this so it doesn’t happen to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just closed on our new home in August and washer was delivered the next day. Needed it badly and this appliance fit perfectly in laundry room. It is simple to operate and has huge basin. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the washer. It seems to be very efficient, various washing option and has a huge washer drum. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new washer the app is especially helpful with reminders. I love that it tells you when maintenance is required. Reminding us to do the cleaning to keep it mildew and odor free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch features. Also, the washer senses the weight of the load. It balances the washer on it's own. Sleek design makes it top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints at all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing has greatly improved my laundry experience. From the way it senses how much water to use to how well it cleans compared to my last washer, it is a win for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a front load washer that I hated from about 3 months on. I'm still getting used to the different cycles, but love how quiet it is and that it plays a "song" when it's completed the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Never Had Any Problems to it! I Would Recommend This Product To Whoever Is In The Market On Buying A Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and love the design of this washer. Was looking for a sleek set and found that with these. I also did not want such a technological washer and thought this one was modern looking but simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Quiet and uses a lot less water than the 20 year old one it replaced. The tub is huge since it doesn’t have a agitator taking up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy LG owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a five year old Maytag washer that constantly gave us problems. So far the LG has been so much better. It seems to wash faster and clothes are just as clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good selection of washing cycles. Does everything automatically. Just add clothes and detergent and press one button. That’s it! Top glass made lid which makes it fun to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I have not had any problems with it and that’s a plus for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, works beautifully!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer for about 6 months and it has worked like a charm thus far. I usually have larger loads and therefore use the heavy duty setting which uses more water. And that's fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer. We’ve had it about a month. The agitator works much better than the last one and it adds plenty of water. The only drawback is that I have yet to get the WiFi function to work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG a wonderful and dependable washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I along with a Best Buy Sslesmsn, discussed our options of 3 washers. We selected th LG and it was a great choice. Our LG has made more than 30 washes and we are very pleased.

    I would recommend this to a friend