Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,381 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Washing Machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washing machine. It is a nice oversized machine. It was way over priced. It was more than twice the cost of the previous one we purchased 5 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. I was always a Samsung appliance girl but I don’t regret switching to LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest issue I have is with the water level. I think it fills it up based on weight of the stuff in the washer. But on some occasions with bedding and bulky stuff, I feel it’s not enough water. Normally it does good with regular laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want today’s modern front loaders for whatever reason, just wanted to try the old school way and it has grown on me. Maybe doesn’t look as cool as front loaders on pedestals but it does indeed do a great job washing my clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great Washer but not worth the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, but way way too expensive. Washer like this used to be in the $599 range, but it had risen to $1000. That’s a crazy mark up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Many options! Better than a front load!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! After having the LG Tromm front load Washer I wanted a top load and couldn’t be happier! I love that it has a soak option and many more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is doing well so far. The only downside is the user manual. Need to search it online to view all the washing options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have used the machine a few times and have been happy so far. It washes a load in much less time than our old washer and it's cute how it sings when it is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple washer since the one I had before had all the buttons and whistles and I didn't use most of them. This washer works great and is so huge. It's GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG washer!! The tub is so deep. I can do 1 load instead of 2. This cuts down on detergent, softeners, water, electricity & especially my time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, awesome spin, cutting drying time!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not, nor want it, but could start late a wash by phone! After figuring out what all it does & can do, I like it just fine. Just a bit louder with bigger loads. However, will weigh the load and perfectly fill.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Average for an average price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best and not the worst. We just got it this year and I would bet it doesn't last 5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great wash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the matching washer we just received. My only real complaint is the noise. It is VERY noticeable when it is washing. I MUST close the door to my laundry room when it is running or it drives me crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the large basket and all the features it has to offer, i only wish the water would continue to run when opening the lid I like to put my detergent in when the water is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG to the top

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Replace previous LG set and glad we went with the proven product from from prior days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned and it’s also washes. Load of clothes in less than 30 minutes!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve had this washer for a couple of months and it’s been working great. Has many useful features that I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit early to review as only used for past month but so far the unit runs well, very quiet and has enough options to cover our laundry needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK, but clothes are wrinkled.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be fine but only a couple of weeks since it was installed. Not impressed with the machines ability to not wrinkle the wash. Will have to see what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. I have a little problem with how little water it uses but you can always use the water plus. I had a little trouble connecting to my phone but I figured that out too.

    I would recommend this to a friend