Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,381 reviews
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Very efficient as it senses the load it adjust the wash time and uses less water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, large washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine so far with huge drum. Large laundry bag of clothes can fit inside washer at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic large drum top loading washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and efficient. Love that the washer figures out how long the load needs to wash. Efficient and Effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, Lots of Options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new washer. I felt like what we got was more than what I expected at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, had issues initially and had to get it replaced but definitely top of the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Commercial like washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality made washer. It is much larger than I expected but has many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer/washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer and I love it. This machine work great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, seems pretty solid. Will update in a few months if that changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Charlottesville area

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient delivery and installation. First rate service. Best in the Charlottesville area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For accessibility and convenience this LG fits the bill. A good fit in the laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice washer. I like all the options! The glass lid is nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven’t tried the Wi-Fi thing yet but overall a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what I have been looking for. Large capacity drum is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG front load washer for the past 15 years and loved it. I wanted to stay with LG but decided to go back to top load washer because of the mold issue and having to leave the door open all the time. I am so disappointed. This machine is so loud. It sounds like an airplane landing on my house. I wish someone had warned me of the noise level. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife just Loves it. The smart features are just what she was missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used for 5 months now loving it still need to app on phone very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Washer, exceptional capacity.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online ordering, the price match (vs Costco) was a hassle, but the delivery and installation was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAH!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Able to wash large loads, enjoy the turbo wash & smart sensing feature to save on water.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Washing machine fail

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potential buyers, beware. DO NOT purchase this product. I bought mine on 06/29/2020 and it is no longer working. There were a couplet of times that it didn't want to turn on and I unplugged the machine and plugged it in again and it work. The 3rd time this happened, it did not turn back on. I called LG and it will be a week before their "factory trained" technician will be out. Another month if the machine has to be replaced. Save yourself a headache and money and don't make the same mistake I did in purchasing this washer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer of this type and absolutely love it. Now I plan to buy the dryer that goes with it.

    I would recommend this to a friend