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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,381 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a great value. Love the remote start. This washing machine is very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good in the house, l am looking forward to getting a dryer very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and excellent delivery team. Very pleased all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, extremely large drum that fit a comforter and sheets without a problem!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORK GREAT AND SET NICE AND EASY AND BEST ON MARKET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans really well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I would have hoped but the washer cleans very well and in less time than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer.. quiet and spacious just what we wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the added option on this wash yo personally add what I need. Perfect washing every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great quality. Fun conus features and super fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new dryer out of box that DID NOT work!!! Best Buy was supposed to replace it but forgot to complete order so we had to wait additional days. They do not have same day or next day delivery. They gave a small compensation for delivery but not the inconvenience of the non working new washer. I got a warranty because o don’t trust the washer. It’s working ok but that first impression is still there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer is a dud.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give this washer negative stars. I absolutely loath it. Purchased the set almost 2 years ago based on the rating of the machine and the million questions I asked the sales rep. I'm now looking to get rid of the washer. Dryer is fine. Clothes do not get clean and every load I've done leaves lint all over the clothes (where is it coming from?). I have also notice small holes showing up on clothing. This really should not be happing since the friction is garment on garment. I wanted to see what level of agitation was going so I stood and watched. It barely agitated and I wonder why my clothes aren't getting clean. You can't fill the tub with the top open so you can add OxyClean, etc. Any additives other than fabric softener or bleach has to be put it in prior to the cycle starting with the top closed and locked. Any powder you may add does not get dissolved and is left on your clothing. I also don't agree that the washer is quite. Mine sounds like a semi running through a residential neighborhood. If you want the extra bells and whistles that LG provides, you will be charged an additional monthly fee (I think $6) through the app. I think I paid enough that the app features should be free. I have never had a new appliance that I wanted to chuck out as soon as it was paid off. Complete waste of money. Oh and if you don't like it and want to return within the 30 days, you have to pay FedEx to pick up and ship. Best Buy does not offer the option of picking up. You also don't get credit for the difference in price or for the cost of the warranty if you decide you want a model that cost less. So I'll be kissing 3 years of warranty coverage goodbye.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new machine and how it links to my phone. Technology has changed and for the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for daily use....reliable and energy efficent...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verygood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service and good quality products to recommend anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine. Very smart technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine, very well crafted, extremely well built and the touch technology is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the short wash cycle and all the other cycles. Bedding cycle is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best it washes the clothes so good and you can’t hardly hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research, we ended up going with this washer/dryer. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my decision about what washer should I buy and I choose LG washer I am happy with it

    I would recommend this to a friend