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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,381 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed professionally. Washer works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great...happy wife, happy life....works great and efficient...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience with LG top loading washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more disappointed with this purchase. The machine is incredibly sensitive and finicky. I do more loads now than with our prior machine because you cannot mix towels with sheets, or either of these items with clothes. Even when the tub is only 25%-30% full it regularly becomes unbalanced. The washer just keeps filling with water and needs to be constantly managed and rebalanced. I can no longer get a load started and leave home, for fear it just stops the cycle because the water level is too high. It's a waste of water, electricity and my time. We are a household of two and I can't imagine how a family gets laundry done with any manner of efficiency. I'll probably end up selling it at a loss after only six months of use and buying something different. I will never buy LG again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG appliances are great. Got all new appliances. Can hook them up to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well with no issues and amazing delivery man. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, excellent value for money and works well. Installers did a nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another top loader, but didn't seem to wash as well and it died, so bought this. Really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks we will recommend to friends and family!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i waited for the right deal and time i am really happy for buying both washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wash w/o tube twisting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the machine I needed. Clothes get very clean and no rough treatment in wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, Quality & Valuable, will definitely recommend for family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LGWasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert nice washer. Could not give it 5 stars because we just got it. Check back in a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cycle choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second LG washer and I love it! Great machine. Bought dryer too. Also great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer worth every bit of money would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation appointment was great. The workers were extremely nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the size of it . It easily fits bedding, including comforters .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been just about a month and so far loving it. All cycles are great. Uses less wster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase experience. The delivery went smoothly. Great wager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need, a few things I don't and is the best washer I havee ver had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A washer couldn’t get any better. I really like the water plus cycle.

    I would recommend this to a friend