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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,381 reviews
  • Rated 3 out of 5 stars

    It’s so so

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always completely dry. Also the settings don’t allow for a quick toss/refresher which is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy machine especially when spinning. Hard to reach down into the deep tub but other than that seems to be a good washer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seams to work pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me , the verdict is still out on the He washers. Still think they need an option for the consumer to have some more water for a load if they want.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      The WT7300CW uses much less water than past washing machines so the water usage my be normal. If you feel like it is not using enough, the WT7300CW features Water Plus which adds additional water to the cycle to increase washing performance. This feature can be used multiple times until the maximum water limit has been reached. ^CP LG

  • Rated 3 out of 5 stars

    Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing process was too long and too loud and not enough water for our satisfaction. We liked the looks and style of it!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is much louder than imagined. Lots of metal clicking noises during start up. Other than being noisy it washes cloths good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst washer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having given up two top load agitator machines purchased from Best Buy that both failed within 6 months, I gave and bought tHis washer. Huge mistake. It does s horrible job cleaning clothes, sheets come out horribly twisted no matter how many different ways I’ve tried to load them, keep having to add water to TRY & get things clean. Snd towels or blankets? Forget about getting those clean! After month the washer is already making clanking noises I dont think are normal. So even with the Geek Squad protection, I’m gonna have to call, wait for an Appt, wait for a Four hour window, etc. piece of junk as far as I’m concerned.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Open box bulls@#t!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box version of this machine. Worked ok for the first 2 weeks. After which, this thing developed a mind of its own. Was told everything was fine with this machine and that was a lie. Never again will I buy OPEN BOX from best buy. Get a warranty. You'll need it!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Unfortunately. LG warranty does not cover open box purchases. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 3 out of 5 stars

    not enough water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fill with enough water and the cloth's on top have a tendency not to even get wet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    big tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't give enough control to person operating unable to set the way i want to wash my way

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wrinkled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the propeller type washer, I had a front loader before this one. The clothes get somewhat dry by the time the spin cycle is over so the clothes get so wrinkled that putting them in the dryer does not help . They are so wrinkled coming out of the dryer ! I called to exchange it for an agitator model but they said 2 weeks was return period

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Very washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big blankets and comforters are no problem but pillows float to the top and do not wash properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great last one only lasted 2yrs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it works clothes are clean. My washer before this one was this one first one died only after 2 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Top Loader Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer but it is louder than I expected.. I gave it an average review only because of that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Died after 1 yr & 25 days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and 25 days after we got this washer, it died. Of course, it only had a one-year warranty. We already had to reset it once because it wouldn't turn on.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Doesn't fill with enough water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fill with enough water. Lid locks and can't add additional items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it overall. Too many set up steps to run. Too small spot for the detergent. Love the size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible, keep shopping

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer and it's pairing dryer for just over 2 years, and I wouldn't recommend it to anyone. The washer does a terrible job, despite using the extra rinse mode and trying a variety of detergents, there's always detergent residue on the clothes, and oftentimes some areas of clothes are still dry! This happens consistently when not even filling the drum half way. We had an LG set for 10 years prior to this and were very happy, which emphasizes our disappointment in how poor the quality is of this model.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mike. Thank you for sharing your feedback with us regarding your LG - 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology - White (WT7300CW) model . We are sorry to hear that your washer is not meeting your expectations in terms of cleaning performance. The issue you described with detergent residue and dry areas on clothes is certainly not the experience we aim to provide. We recommend checking the detergent usage and following the manufacturer's recommended amount for your specific model. Additionally, ensuring that clothes are loaded evenly in the drum can help improve washing results. To download it's owners manual kindly check this link: https://www.lg.com/us/support/product/lg-WT7300CW.ABWETUS. If you need further assistance with your unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be happy to assist you. ^Juvy LG

  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer will not stop pouring water into the drum, even when the electricity is unplugged. I bought a washer and dryer and a TV from best buy (all LG), the TV was busted and the washer is broken. I will never purchase an LG product or anything from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please contact LG Customer Support by
      direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    It’s loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous LG. Felt that was better. Too over priced

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Lemon!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a week for the Geek Squad to come back to trouble shoot, they determined it was going to continually cause problems so now I get to wait another week for a replacement. I hope it is not a lemon, too.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG