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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,381 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Top Loading Washing Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new top loading washing machine. It is so quiet and quick. Unbelievable. Use to have a front loader - never again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Deal on a washer...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer with some reluctance,,, It had many bad reviews... So far, its saved us water and power... Very efficient...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first brand new Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have my first brand new machine, setup was easy and they disposed of my old machine.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Prefer this one over my old one which didn’t last over 3 years. Will always buy LG going forward. Installation was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two units have cut our laundry time in half. They work very well and are able to hold large loads of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer. It’s quite and fast. Will get the matching dryer soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read all instructions but would like it to have been more specific. so far has done well on cleaning. like large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Agree with Consumer Reports, execlent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water level is confusing. Water does not cover clothes, but they come out clean. Selector buttons are delayed acting..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Family Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the large capacity which enables us to wash everything in three to four loads a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job and then some.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned about quality of wash on clothes but my wardrobe never looked or smelled cleaner great washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ThinQ wow!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washers features! The ThinQ app/technology is amazing. I picked up the washer and dryer for a good deal. One thing I'd like to point out is that I would absolutely recommend the agitator over this one. The I can't use any of the wash settings lighter than normal because the clothes hardly come out clean. No matter the amount of cleaning agents I use. Seems like the agitator is the way to go. Hopes this helps!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! We’ve had it for about 8 months now and have had no problems! I love how big the tub is and that there’s no mildew smells!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I got the washer and dryer and I love with two other adults WITH dogs. Huge size lids and they aren’t too loud. I. Love. It.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Often says load is out of balance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit surprised, after reading so many positive reviews, that this does not come up more often. This machine is supposed to sense the load and make the necessary adjustments. However, on larger loads, especially bedding, even when the correct type, such as bedding, is chosen, and the items are arranged properly, we get the UE warning light. And, it is a pain to get it to restart correctly. Often when rearranged, again, it starts all over with pouring water into the tank. You really have to stop it completely and just hit the cycle you want it to start from.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 5.0 Cu. Ft Top-load washer has great capacity and does a great job of washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Scrub a dub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is huge! I can now wash my king size comforter instead of taking it to the dry cleaners!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes better than our old machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like how it senses the load and adds the correct amount of water and it spins the clothes so they need less time drying.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Big capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. A nice size comforter can fit in it. Since more can fit in it, I spend less time doing laundry

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I have purchased. We are a family of 6 and we could not ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this LG to replace a deficient washer from another company (starts with the letter 'S') that had mildew and unsafe lid. So far, the LG washer has worked well. It cleans clothes very nicely and quickly under normal wash. If you want to connect it to your phone, you can do that as well. Lots of buttons and options, which can come in handy or be confusing. In the end, the washer does its job and it's been good so far.

    I would recommend this to a friend