Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,381 reviews
  • Rated 4 out of 5 stars

    Very good, but not super excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we put it to use, the process of giving start took a little bit of a hard time starting. The availability of scheduled cycle for colored clothing and towel is not present. The previous 4.5 cu LG, if you had it. This I see that it operates more efficiently, but it does not remove difficult stains on clothes like the previous one. If it is economical in use of water and electricity. That it meets that requirement very well. Even with this situation I consider it a good purchase versus price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers I've owned. Easy to use, and I like the notification I get on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it for a month now. I would recommend this washer to anyone. After all these years it’s my favorite of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The "Right" choice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in-house consultant recommended this model over a smaller one and we are pleased that we followed her advice. After an easy leveling adjustment the washer self-balances early in the wash cycle and spins quietly and without vibration at the highest speeds. LG has brought cleaning technology to a new level of effectiveness and efficiency. All controls are easy to understand and employ.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! It has many setttings and washes the clothes very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a huge tub, almost too deep to teach in if you are short. It also is a bit strange in selecting the setting, after the whole dial lights up you need to turn it to get basic setting. It washes well and runs a whole lot shorter on cycles than my previous machine. Still haven't figured out how to use the smart functionality. Overall, a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my LG washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally getting used to both machines. I find that if I do a big load of towels in the washer,I split it in half and put towels in dryer on SPEED DRY. The towels dry faster and more evenly. I love the fact that I can time my dryer for 10 minutes and take my shirts and tops out. Every other dryer only had a 20 minute drying period, then a buzz. Thank you LG.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is large and very efficient, it gets the clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washing machine & good value.replaced existing LG washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So easy to use and very efficient. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer can fit a ton of clothes but it doesn't seem to wash the clothes as good as a washing machine with an oscillator in it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My favorite!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is outstanding. Perfect size for bigger loads too. Love the music it plays when it’s done!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a model down from what I have in my main house. It washes just as good and at half the price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loving IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so we are supper impressed by how much this thing can hold. King size comforter not a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great after LG sent service tech out.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up at Best Buy, service was great. Installed machine following all LG directions, if I had not been watching the machine I believe it would have ran over in the floor. Called LG and after lengthy service encounter they finally agreed to send local service tech to my home. Service tech was very professional and courteous. The problem was that LG did not connect the water pressure switch. The machine works flawlessly since the 5 minute repair job. Only complaint I have is quality control, this should have been found.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Teacher

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Washer. Does a great job. Delivery, installation and instructions were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer, can wash a lot, wash comforters...easy to use, doesn't waste water. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for washing comforters or quilts.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this machine. It easily washed an entire bed's bedding easily and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, very quiet and cleans quickly with any detergent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer so far...I am amazed at how much you can wash in one load ! Saves time !

    I would recommend this to a friend