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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,381 reviews
  • Rated 4 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer purchase in 28 years. WOW how things have changed. Love using less water and the different cycles, So far, it is an attractive, quiet, effective cleaning machine. The washer tub is pretty deep. I am 5'9". Shorter people will have some reaching to do to empty the washer drum and may even experience some body stress emptying large heavy loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s a washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice washer and for the most part works really well. It’s very big, pretty quiet and plays a pretty nice little tone when it’s finished. But I have found that a couple times already it’s not putting in enough water while putting in the soap. To the point that the top of the clothes aren’t getting wet and for some reason after just a week or so the notifiers only phone are no longer working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this washer it's very easy to use and build quality is great looks very sleek .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome machine. It is quiet and it washes quickly. I upgraded from a whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Several wash options to make it easier on clothes and saves water and energy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many options and easy to use. The guys who delivered were professional and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Can wash big loads! I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fully satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I get to wash large comforters. Made my life easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Very Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done very well with cleaning, and the customizing of wash cycles and remote access is very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer! Got the dryer as well. wife loves it, can even wash the kids comforter! highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Fiancé loves these as well. Really enjoy the app that notifies you when a load is done. I did have a problem with the dryer being added to the app, still haven’t figured it out. But once it’s in the dryer I don’t need a notification. I probably should call the Best Buy help line and get a troubleshot. Overall no complaints about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working good, better then I thought. The app integration is nice so you can see when its done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great appliances, lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer/Dryer with SO MUCH ROOM. You can fit a comforter and towels in one load. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One of many we own … dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity makes it easy to get large loads and king quilts done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Definitely use it all the time and it’s quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on recommendation from the Wirecutter. Satisfied with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Quality product. So far no issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the washer and dryer a few times and so far we have had no issues and both products performing as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer washes very well and it big. Since I bought it I wash my king size sheets in it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Fits my decor and most importantly it is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and easy to use. The best buy team did an excellent job to install and setup nice and clean.

    I would recommend this to a friend