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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,381 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with this washer, it's very high capacity and really energy efficient. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this LG top loading washer. Easy to use and fits perfectly in my condo. Very roomy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice washer, but the manual has some errors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first washer in 15 years, so there are a lot of new features. We downloaded the complete manual, but still had some difficulty. For example, there is an option called ‘water plus’. The documentation for this model doesn’t describe that option, but docs for a different model do describe it. Instead, this model’s docs talk about ‘deep fill/ max’, which is similar, but not identical, and is not an option on this model. Once we got that figured out it made a lot more sense.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month, so far so good. Much quieter than my previous GE front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It Really uses a lot less water.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We done 3 loads so far. Tried light and heavy(rugs) cycles. Turned out good. The washer seems easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great machine would recommend it to anyone looking for one.... don’t pass it up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a family of 7! We've almost doubled the amount of laundry we can do in one load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Verygoodwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washing machine, it gets my clothes real clean & it’s fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. love it's so quiet. not used to how little water fills up in it yet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does a great job cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to reach small items on the bottom of the washer. Makes it easy to wash comforters. Items come out extremely clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my washer but didn't want to go shopping during this pandemic - my tech friends recommended LG and I found the Best Buy website enabled me to find the right machine. The precise dimensions and options were clearly spelled out. Delivery was within days and the installers checked everything before leaving. They patiently answered my questions and left an actual manual with me (as opposed to online advice!).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer! Having all the extra features to ways to dry is great. It also looks beautiful! My only con is that the dryer has a sensor that shows when it thinks the clothes are dry. Sounds great, but often times my clothes aren’t actually fully dry when the dryer shuts off. Only way to bypass this issue is by setting the dryer to the “speed dry” feature, but it’s still a tad annoying. Overall I do really like this dryer though. Hoping it will last many years!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Just washed our comforter in it and it did a great job! So happy very quiet too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace old LG with this Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice basic washer. Does not have as many features as the one replaced, but we did not use most of those old features anyway. The installation by Best Buy was flawless and the technician ensured that everything was working correctly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Best I’ve ever had The salesman was right , he said I would love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laundry machine. works really well. like it better than my previous Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for about a month and like it very much. It's quiet and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    life’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small loads. Warning do not fill up with clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. Great for all our bedding! Cut our loads of laundry in half

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with the size of this machine ... it holds at least 3 of my regular loads from my previous machine

    I would recommend this to a friend