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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,381 reviews
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this top loading washer. Enjoy not having the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. So easy to use. I love the see through top feature

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holds a ton of clothes. getting the Bluetooth connection has been a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit so far.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a large quantity of laundry and is really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large load capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large load capacity. The washing time is over 90 minute though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great machine for a great price. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t purchase!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out a great washer. Clothes were so clean and I loved it until the lid locked shut at 3 years. I called Samsung with absolutely no help from them, there are no service techs in and around Lansing that work on them. I you tubed and I read the manual on how to unlock the lid and nothing worked. I drained the tub and it now sits with a load of laundry. I would not recommend this washing machine. I should have kept my 25 year old whirlpool.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Our mission at LG is to provide the best possible experience to all of our users; part of that means we have to be on top of our customer service, and it definitely doesn't sound like your experience met our standard. If you could please PM us your device's model and serial numbers, a description of what's going on, and your contact info, we'd be more than happy to get to the bottom of this with you! ~Tanisha LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does everything right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets our clothes much cleaner than our old machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine washing machine of good quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I ask of it! Love the signal sounds when complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG recommended for Top Loader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Samsung 1 1/2 years ago. Warranty was 1 year after it died. Technician recommended the LG with clear top. Works 10 times faster than old one. Didn’t think the Wi-Fi would be useful, but kind of cool to be notified when it’s done. So far, so good. Also purchased 5 year warranty. Recommend the LG. Great washer so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great item. Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the extra washer room. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very water efficient and so very quiet! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the connection to the app is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use & fast results!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that makes laundry day much easier at a great price point. Does the job in half the time! “Door hinge”feature makes this an amazingly useful addition to laundry room! Versatile & practical feature. Bring this into your home & know your laundry days can be shorter & much more efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Get the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washer. Relatively quiet compared to other units I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A VERY GOOD PRODUCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR THIS WASHER HAS PREFORMED AS STATED. WE ARE HAPPY WITH IT!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and quiet. Great interior and washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer would definitely recommend. Love LG..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very big for excellence for blankets and all sizes

    I would recommend this to a friend