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Customer Ratings & Reviews

Your price for this item is $798.11
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 965 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 965 reviews
  • Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and schedule delivery/installation. Crew members were kind, quick, and courteous. Unit arrived in pristine condition. Would definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is phenomenal has plenty of room for your quilts and bedding uses very little water the spin cycle is a little loud, but doable for my autistic child but all in all I am so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research and decided on the LG. Quiet machine large drum and does a soft chime at the end of the cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine not noise Wide can feed enough clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The washer that's worth buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well.,id recommend it to anyone who wants to buy washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine is good but Best Buy lowered the price in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When most of the major retailers have 30 days price match Best Buy had only for 2 weeks which I didn't know. Just two days after the 14th day of purchase they lowered the price by $50 and also increased the gift card amount by $25 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine I’ve ever had:) easy installation team and a great quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this washing machine for a top loader. I didn't like how wet the glass on the door would get when the wash was finished and when I opened the door, it would drip onto the floor. I had to dry it off with a towel after the load.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Robyn. We appreciate your time in leaving us a review in regards to your smart load washer. This is definitely not the experience that we want you to goo through and we'd like to investigate this further and go through some troubleshooting steps. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really enjoying this new washer. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO COMPLAINTS, VERY GOOD WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old LG Washer with this New one. Very good machine and does better than previous LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade from my old one. So many different features to give me exactly what I want when I do laundry. Being on sale was the icing on the cake and the delivery guys customer service was excellent and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use Best Buy’s installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine itself is fine. However, the installation service from Best Buy is terrible. The installers clearly did not know what they were doing. They even "threw away" the shipping bolts that belong to the machine. Now, according to Best Buy, I have to buy replacement bolts directly from LG — about $35 + tax per bolt - there are four of them - plus delivery. Alternatively, I could purchase them on eBay from this installer, I assume. Do not use Best Buy’s installation service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jibt. Thank you for reaching out and sharing what happened. We understand the importance of having your LG Washer (WM3470CW) model installed correctly, especially when essential parts like the shipping bolts were removed and discarded. One helpful step you can try—once you have the replacement bolts—is reinstalling them before moving or transporting the washer again, as this protects the drum from internal damage. For more guidance, visit https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these machines in a high traffic building for one of our supportive housing sites and it has help up well. We highly recommend this unit. Doesnt need too much soap and gets the job done.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 2 out of 5 stars

    Regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washing machine for 2 months First time I put a med- large load of laundry, I heard it struggling made a screening sound This washer DOES shake I was so shocked because it’s new and because I’d heard a few good reviews about this model and brand

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Marco. Thank you for reaching out about your LG washer (WM3470CW) model. We understand how important it is for your appliance to run smoothly, especially when handling medium to large loads.

      Ensure the washer is leveled on all four corners, as even a slight imbalance can lead to shaking and noise during spins. Adjust the leveling feet with a wrench until stable. Also, avoid mixing heavy items like towels with lighter fabrics to prevent uneven weight distribution. For more guidance, visit: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues--1366656981583. If shaking persists after adjustments, email us at lgdigitalcare@lg.sprinklrsupport.com with your product details for further assistance. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine ,great buy ,good price excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer! I just wish the door handles were reversible as the dryer is to the left of the washer in our house. Maybe when we get the updated dryer, they can change the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can access my laundry from the front. I use a wheelchair and now I don't have to try to stand to load and unload

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. It is a true work horse. Her last washer went out after 3 years, this one has no issues washing large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to buy from this shop, their service is very wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TVs offer excellent picture quality, user-friendly interface, and stylish design. A bit pricey but reliable.

    I would recommend this to a friend