Customer Ratings & Reviews
- Model:
- WM3470CW
- SKU:
- 10926574
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
The WORST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest leaking worst washer ever. Customer service SUCKS and refuses to send technician out after it flooded my home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .HI, Emily. Thanks for sharing your feedback with us. We understand your concern about dealing with a leak, especially when it causes damage to your home. We strive to provide reliable, high-quality products and ensure a smooth experience. Leaks can sometimes be caused by an unlevel washer, an unsecured drain hose, or excess detergent use leading to oversudsing. We recommend ensuring the washer is level and checking the hoses for any loose connections or clogs. For more help, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448.
We want to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions. ^Juvy
LEAKY WASHER!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer but it was repaired for a leak a year after we installed it, A year later it is leaking int he same place. We were told by the geek squad that it is problem this washer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG WM3470CW. We understand that you’re experiencing repeated leaking issues with your washer. We understand how inconvenient this can be. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448
As a troubleshooting step, please check the door seal and hose connections for any signs of wear or loose fittings, as these are common sources of leaks. It might also be helpful to ensure that the washer is properly level and that the drain pump filter is clean and free from debris.
For further assistance and to explore potential solutions, please send us a private message on Social Media @LGUSSupport. Our team is here to help you resolve this issue and ensure your washer functions properly. We appreciate your patience and feedback. —Avril
Defective item!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective item! I have been waiting for this machine for so long. It was so hard to find time for the delivery. The delivery finally came but it's a machine with a door that could not be closed!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Washer (WM3470CW) model. We understand how frustrating it must be to wait eagerly for a long-awaited delivery only to find that the item received is defective. Our goal is to provide our customers with high-quality products, and please know this is certainly not the kind of experience we want for our valued customers. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bad design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG true balance washer has the most stupid design. The way it tries to rebalance the load, in spin stage, is by adding more water. The spin will get into this infinite loop of spinning and add more water.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lucy. Thank you for taking the time to review our LG Washer (WM3470CW) model. We understand you're unhappy with how the washer adds more water to rebalance the load during the spin cycle. Our aim is to offer reliable and efficient appliances, and your feedback helps us see where we can do better. We'll keep your comments in mind as we work on improving our products. If you need more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Poor sale choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks they cancel order due to the fact I cancel connection fee
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear about your frustrating experience with one of our dealers. It can be disappointing when an order is canceled due to complications like this. To address this concern, you may send us a private message on Facebook or X(Twitter) at @LGUSSupport, and we'll be happy to assist you. -Charles