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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 962 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Front Load Washer with 6Motion Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and find it to be reasonably priced, while some experienced issues with reliability and the door mechanism. A few users also noted that the washer settings could be improved for clarity and customization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 962 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing, really love it speens well washes great fast.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Well pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous LG washer quit after 14 years of good service so we chose LG for its replacement. This updated version does a good job washing clothes and it's easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    LG 4.5cf Ultra Large Top Load Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend buying an LG washer. The first year it worked fine. Since then, we've spent literally hundreds trying to get rid of the mold/mildew problems, the dark flecks that are on our clothes after a cycle, etc. We leave the door open, we leave the dispenser tray out, we've always cleaned it regularly. The mildew smell and flecks won't go away. The last repairman told us to cut our losses and buy a different brand. And LG customer service offers no real help ("Have you tried the Tub Clean cycle?"). We're taking the loss and junking it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with ongoing issues with your LG Washer (WM3470CW) model, especially when you’ve already taken the necessary steps to maintain your washer. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      For the mildew smell and flecks, we recommend trying a deep clean by running an empty cycle with hot water and two cups of white vinegar. You can also clean the door seal and the area around the dispenser tray with a mixture of vinegar and water to help eliminate any buildup. Sometimes, this step can make a big difference. For more proper guidance, you may visit the following links: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 and https://www.youtube.com/watch?v=9BaB2PYuwzs.

      If the problem persists, please send us a private message on social media @LGUSSupport. Our team will be happy to work with you directly to explore other potential solutions and ensure you're receiving the support you need.

      We’re committed to improving your experience. We appreciate your patience and look forward to assisting you further. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Too big for small loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the load capacity, but this washer doesn't have some of the features like for a smaller load that our previous washer used to have. The door is also sometimes hard to open.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    efficient and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a good workhorse. It has serviced a family home and an Airbnb with high turnover. Runs efficiently and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can wash comforters. It make doing laundry easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. My clothes are cleaner. It is easy to use and energy efficient. It has a manual setting for quicker washing when needed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a top load before this that never seemed to get clothes clean enough. This is large enough for our king size bedding and cleans everything fantastically! So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great holds a lot of clothes and is quiet when on. It was very easy to install! Super pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good basic washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are fancier models, but this was within my budget and I just needed something to get the job done to wash my clothes and this washing machine does a good job. I would say the best thing about this washing machine is that is pretty quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to set up and easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and setup took seconds. All of our clothes have been coming out well-cleaned and ready to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for almost a year now and we really appreciate it! I bought a large tub and really wish I had bought the stand now as the tub size is in its depth and while I'm short reaching inside getting the things from the back is a little difficult. Did not realize that when I purchased it. Other than that I love this washer it spins the clothes so dry that it takes very little heat to dry them and my gas dryer. Which I believe saves me money. Would purchase it again only with the stand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Davis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well,however experienced a major problem getting someone to install it correctly,it took three visits to correct the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG 5.0 Cu. Ft. High-Efficiency Front Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG 5.0 Cu. Ft. High-Efficiency Front Load Washer, and I’m absolutely impressed with its performance and features. This washer has quickly become one of my favorite household appliances due to its efficiency, quiet operation, and advanced technology. Here's a breakdown of what I love about it:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has less features than the GE I replaced it with and I love it so much more. It has enough features but not more than it needs. It is quieter, washes better and uses less detergent. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large machine seems to be very efficient cleans clothes well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    In love with LG Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, had the same item for more than 10 years. Space in CF is very good, not noisy at all. Will recommend this product 100%

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the praise and recommendation! Enjoy the ample 5.0 cubic feet of space and the 6 Motion technology for a tough, but gentle clean in less time. Should you need support, we're only a few clicks away on Facebook and Twitter (@LGUSSupport). ^Chris LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. very complete ... significantly are homework ... the washing is perfect. easy to handle ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well and was a good price. I bought it on Black Friday so it was a good deal. It holds a lot. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Love the qick wash feature. Time will tell on odor from door seal but i wipe it down every wash and leave door open. So far it seem to be doing a good job.

    I would recommend this to a friend