Customer Ratings & Reviews
- Model:
- WM3470CW
- SKU:
- 6529900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's overall performance, low noise level, and ease of use. They also appreciate its large capacity, good price, and effective spin cycle. Customers are negative about a potential mold smell and the door not closing easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Reliable and Efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great so far. My experience with LG is that they will give you a solid 8 years with medium use.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great Washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very quiet, easy to use, and gets the job done well. Best Buy installation and haul away was also great.
I would recommend this to a friend - Pros mentioned:Noise level
Good Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this washer. Small in size and works great. Very quite and not noisy when finished like the XXXsung we replaced. Ours was out so we had to pick up. Could not wait more than a week for delivery. Make sure you order the hot and cold water hoses as we did not and they did not come with machine. This was unclear on page should have added them to my cart as it says you need new ones. But happy with purchase overall.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
efficient and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a good workhorse. It has serviced a family home and an Airbnb with high turnover. Runs efficiently and quietly.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
I love my new washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has alot of room for large loads. Its done in less than an hour. Very quiet. I made a great purchase!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Works great and no issues balancing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wash king size comforters and sheetsets and have had zero issues with balancing once all the feet are level. It also cleans well, is easy to use, and it’s quiet.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, it’s easy to use and very quiet! You won’t regret getting it
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
- Pros mentioned:Overall performance
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was in need of a washer, nothing too expensive and this was a great option. It works great and haven’t had a problem with it.
I would recommend this to a friend - Pros mentioned:Ease of use
My front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer runs smooth easy to use wish it would fill with more water but its fi e where its at
I would recommend this to a friend - Pros mentioned:Ease of use
LG washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the price. Easy, straightforward settings, I absolutely love it. Highly recommend!
I would recommend this to a friend Would purchase again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for almost a year now and we really appreciate it! I bought a large tub and really wish I had bought the stand now as the tub size is in its depth and while I'm short reaching inside getting the things from the back is a little difficult. Did not realize that when I purchased it. Other than that I love this washer it spins the clothes so dry that it takes very little heat to dry them and my gas dryer. Which I believe saves me money. Would purchase it again only with the stand!
I would recommend this to a friend- Pros mentioned:Capacity
Great washer.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. My old one just like it lasted 15 years and only replaced it because it was old and dirty inside. Washes great and easy to select washing cycles. I like to use the speed cycle alot and it does a great job. Like that i can wash large loads and fit my king size blanket.
I would recommend this to a friend - Pros mentioned:Ease of use
LG makes a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this washing machine so far. It’s easy to use and maintain. From small loads to large ones, it never skips a beat. The main thing to remember about a front loader is to leave the door ajar when you’re not using it
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I can wash comforters. It make doing laundry easy
I would recommend this to a friend - Pros mentioned:Overall performance
LG Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has worked flawlessly since we purchased the washer. Of course, it is brand new.
I would recommend this to a friend A merry merry Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was incredible! Works amazing, cleans the clothes, they smell amazing. I am thrilled with this
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Kashi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good easy to work kids can do too. Space was as good too. I’m right inside and thank you.
I would recommend this to a friend - Cons mentioned:Door, Smell
I bought a replacement before warentee was out
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.
We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy
- Pros mentioned:Capacity, Ease of use
LG Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The large capacity is great for washing large bedding. Washer and dryer are able to accommodate king size comforter with ease and the units are easy to operate.
I would recommend this to a friend Great Large Capacity Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was heartbroken when my 20 year old Kenmore died on us, because it worked so well, and it would definitely be a hard act to follow. I didn't want a smart washer, because I want function, not useless gimmicks, so I was very pleased to find this large capacity LG washer that can handle large liads, such as quilts and rugs. It spins so well, that it takes much less for things to dry in the dryer. It works great!
I would recommend this to a friend