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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 950 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Front Load Washer with 6Motion Technology highly for its cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and find it to be reasonably priced, while some experienced issues with reliability and the door mechanism. A few users also noted that the washer settings could be improved for clarity and customization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 950 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient quiet LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washer. Easy to navigate and roomy drum. Great price, and quiet. Happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Different from old machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this washer long enough. As of now it is much quieter than my old machine and I think uses less water. Still getting use to new controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. It does a great job getting out clothes clean and is pretty quiet. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perrfect washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! Highly recommended! It is big and works great without noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Spiffy looking washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet wash with energy efficient action. Great design. Have to squat down quite a bit to reach the back of washer to remove clothes. Difficult to use unless you also purchase the platforms for it to sit on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine and the customer service was proactive and polite!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity is great for washing large bedding. Washer and dryer are able to accommodate king size comforter with ease and the units are easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love My New LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, Easy to operate and clothes are cleaned well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for leaving your review. We are glad that you are enjoying your front load washer! Thank you for choosing LG. ~Anthony LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    So far very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are impressed by this washer works really great. Is quite and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, no need for installation help. Not too noisy, clothes come out great. Check your setting when washing pillows and bulky items due to weight of items after wash. Sometimes makes load unbalanced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surprisingly Quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a top load washer that lasted 12 years after the seals leaked and flooded the laundry. We decided to get Front Load Washer because of better cleaning with toss ups. We were worried about vibrations but this thing doesn’t even sound almost at all in wash cycle. Just minor vibrations in full spin cycle which is normal. Very impressed. Bought it for $800, then got $50 for price drop upon request. Thanks Best Buy. Hopefully it’ll last a long time :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient washer ever used in my household. Have it for a while now and has given me nothing but success!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door, Smell

    Rated 1 out of 5 stars

    I bought a replacement before warentee was out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.

      We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy LG

  • Rated 5 out of 5 stars

    A merry merry Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was incredible! Works amazing, cleans the clothes, they smell amazing. I am thrilled with this

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are cleaner than they have ever been, I am very pleased,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Very quiet and washes everything efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washing machine I haveOwned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer front load is the best. Clothes come out clean and I can customize what I am washing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a washer, nothing too expensive and this was a great option. It works great and haven’t had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had front loading wasters in the past, & are very happy with this LG. Very large capacity, & does a great job cleaning our laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger capacity allows me to wash my bedspread without an issue

    I would recommend this to a friend
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