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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 963 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer for its cleaning performance, quiet operation, and ease of use with its touch screen. Many appreciate the large capacity and consider it a good value for the price, also noting its energy efficiency and effective spin cycle. However, some customers have reported a mold smell and concerns about the unit's reliability, while others have mentioned difficulty with the door closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 963 reviews
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Nice and quiet washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing a front load washer. I really like it. The only thing that I am not crazy about is the need to wipe down the drum, especially the door.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Rev.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our machine washes well - and quickly if you desire to use that setting. (A "must have" for my wife.) Our daughter has the same machine in a "stacked" application in their home. It has worked well since new. We give ours 3 stars because our new machine blew water out the clean-out door on the bottom left. Best Buy quickly removed, replaced, and installed a new washer (same model). Operation now seems to be normal. We will post another review if appropriate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Washer settings

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic washer without a lot of settings Does a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer hands down! If you are in need in a great washer this is the one !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, large capacity able to wash king size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely love the machine. All for he features were fairly easy to get used to and it is not too noisy. We could not be more happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washing machine. Even though my room is next door to the laundry room, i dont hear anything when the washing machine is running.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Rocklyn. Thank you so much for taking your time to leave us a 5-star rating. It's much appreciated! We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. ~Anthony LG

  • Rated 5 out of 5 stars

    LG - 5.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! It takes a little longer to complete a wash cycle, but overall, I'm very satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG and Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it so far, I am hoping it lasts for a long time. LG has a great reputation and I am trusting in that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer wm3470

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is doing good it seems that it will save us water so we are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way you can see how much time is left in the wash cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine runs smooth and everything is clean clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and cleans well. We had a failure of our old washing machine. Best Buy to the rescue with this recommendation and easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old washer with new LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer delivered right on time and works well. BB took old one away. Easy swap and picked up 0.5 cu. Ft. Capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new machine! It’s fairly quiet and plays a tune when finished. Easy to use, love the large tub.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Carol. We appreciate you time in leaving us a review in regards to your front load washer. Our team enjoys what they do because of customers like you. This review just made out day! ~Anthony LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Charx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. The clothes come out clean and am able to wash my blankets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG 5.0 Cu Ft Front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine it is easy to pick what type of load you are washing with the front dial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big it is. It’s perfect for my family of 5. I can wash comforters and bedding without any problems. And I love that its an energy saver.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi. Thank you for reaching out and sharing your feedback for your LG High-Efficiency Front Load Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just buy a front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never go back to a top load washer ever. It gets my clothes so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect about this machine. Large enough to fit a king sized comforter. Quiet and works great.

    I would recommend this to a friend