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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 963 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer for its cleaning performance, quiet operation, and ease of use with its touch screen. Many appreciate the large capacity and consider it a good value for the price, also noting its energy efficiency and effective spin cycle. However, some customers have reported a mold smell and concerns about the unit's reliability, while others have mentioned difficulty with the door closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 963 reviews
  • Rated 5 out of 5 stars

    It’s not a Whirlpool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does have a sticky dispenser drawer. Thought I would break it off until I figured out it’s problem. Had to figure out how the front panel worked. Even after reading the manual it still wasn’t clear but trial and error won out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The process was painless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer died and I needed one in a HURRY! I knew that I could depend on BB having a quick resolution to my problem ...and they did! Baddaboom! Baddabing! I am back in clean clothes without skipping a beat!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The investment was well worth it. I washed 10 towels and they were squeaky clean :) It’s quiet too. I forget I am doing laundry at times. Don’t hesitate, buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dry machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product and very good by I recommender, very nice

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG-Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working as described. The cycles seem shorter than my old machine but the clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works wonderful no complaints. Gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Real Work Horse of a Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has all the Feature you need. Handles Larger Loads with ease. Pretty Quite as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes our clothes without beating them up with the old agitator. Very quiet and efficient with a huge amount of room to wash a extra large load of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine!! Really happy with the purchase I made

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New to LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG product and it works good and like how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Washer! I had to replace an old LG that was very similar to the new one. The last one lasted a really long time so that is why I went back to another LG washer. I have had it for a few weeks now and everything is all good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG front load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Not very noisy for a clothes washer. Delivery was great also

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it several times and are very happy with it. The machine can also wash our large quilts which before got this, we could not do.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total love this machine. Very quite. Loads of options. Last set lasted 15 years hope this set does just as well. Extremely happy with the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my housekeeper loves the machine. In fact she bought one to replace her old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet with minor vibration. Wanted no frills and loving it so far.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Welcome to the LG family! We are glad to hear you are loving the quality and features of your LG Smart Front Load Washer. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. We can't wait to welcome you back for your next LG review! ~Rita LG

  • Rated 5 out of 5 stars

    Front loading LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Cleans well. There are a lot of options for the cycles, my husband would prefer not to breakdown and read the manual. READ the manual before setting up. There are tools in the drum to assist in setting it up. Free delivery from Best Buy does not mean includes setup.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there! We’re jumping for joy because you a part of the LG family! Thank you for sharing details on the amazing features and abilities LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with 6Motion Technology possesses! Your opinion is highly valuable to us and keeps us on the forefront of ideas for new ways to make our products for you. Keep enjoying it, and thank you for choosing LG for your laundry needs. ~Rita LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old loud washer. This one is so quiet I forget I even put a load in

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG washer! It’s quiet, gets our stuff clean, & is big enough for my big king sized comforters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Washer with an easy clean out for the drain filter. Works Great!

    I would recommend this to a friend