Customer Ratings & Reviews

Have had this appliance close to a month and we are very pleased with it so far!

Pretty good so far, i have not had any problems with it at the moment

I meant to out 5 starts on the washer and dryer. LG never disappoints

We've had this washer for less than 3 months and the drum is already banging around during the spin cycle. I wish I was allowed to upload a video with this review of how loud the banging is and how much it shakes with just a small load of light clothes as seen in the picture. I am very upset with this product, a washer should last longer than 3 months.

This washer has leaked from the day we purchased it! We usually love LG products but this washer is leaking enough to ruin the new floors we just installed . Not sure what to do…. Weve installed new water hoses etc, but can’t figure out where its coming from

This machine has lights letting you know what settings it’s on but it’s not lighting up everything for you to see if it’s on hot, cold or warm

You sold me a bad product. I don’t like. I will never buy anything at Best Buy again.

I recently purchased the LG washing machine, and it has completely transformed my laundry routine for the better. First and foremost, its performance is outstanding. It effectively cleans clothes while being gentle on fabrics. I've noticed that even stubborn stains are no match for this washer's cleaning power. The variety of wash cycles and settings is impressive. From delicate to heavy-duty, it accommodates all types of laundry loads. The intuitive control panel makes it easy to select the right cycle for each load. One feature I love is the large drum capacity. It can easily handle bulky items like comforters and blankets, saving me trips to the laundromat. Furthermore, this washing machine is energy-efficient, which not only saves on utility bills but also contributes to a greener environment. Maintenance is hassle-free, thanks to the self-cleaning cycle, which keeps the washer fresh and odor-free. In terms of noise, it's surprisingly quiet during operation, allowing me to run it even at night without disturbing anyone. Overall, the LG washing machine has been a game-changer for my laundry routine. It's efficient, versatile, and dependable. I highly recommend it to anyone in need of a new washer.

See far very impressed. Large capacity, clothes are definitely coming out very clean and the spin cycle is very quiet and the machine doesn’t bounce around like our old one.

Product is great. Installation was great. Washing machine replaced a 20 year old Kenmore front loading stacked washer exactly like this one. LG dryer stacked on top. Installation team unstacked the dryer. Replaced the washer and restacked the dryer. It has been running like a dream. Old one had drain pump issues that were serviced and kept recurring with really bad smelling clothes. This new one is quiet, fast, easy to use and hopefully goes for another 20 years without needing any service. Love LG products.

Clothes come out clean with less detergent. Spin cycle takes out all the water. Quiet. User friendly interface.

I am happy with the decision on this washing machine. It runs smoothly and is very quiet. It does a great job cleaning my clothes. I love the capacity, It makes it so much easier to keep up with my laundry. I decided to go with the optional pedestal base and I am so happy I did.

I love this washer. I had purchased a top loader thinking it would be easier to remove the washed clothes at the end of a cycle but I wasn't happy at all. It was noisy (think grinding sound during the wash cycle.) Sometimes I had to run a load 2 x to get it clean. It left loads dripping wet after a spin cycle! I was able to replace it with this machine and it's a gem. It's quiet, it cleans the clothes well, it has a large capacity. I'm so glad to have this one!

We have enjoyed our new LG front load washer, but it still does have the balance issues of our previous top-load washer. The issues can be avoided by washing similar items (i.e., not putting towels/sheets/blankets in with clothes). Otherwise, we love the huge size, and it washes our clothes well.

The washing machine is excellent! It has all the features we need, works fine, and sturdy. The buttons aren’t complicated to use or anything, and even though this one doesn’t have the steam function, the clothes are warmed up after each cycle. The only reason it’s missing a star is because the value for money- we’d saw this machine being under $650 used or when bundled, that when we bought it for >$800, it felt like I was ripped off. Basically we bought a ~$700 machine at $800. There was also a 10% rebate from Best Buy when signing up for the mybestbuy credit card that we haven’t got yet. When it was delivered there was a small dent near the back of the machine (that also adds to the missing star), but luckily I had compensated LG customer service and was compensated. Overall, this is a quality machine to get, but at this price tag, I’d recommend waiting for a coupon/deal that saves you $50-$100 before considering (if you have the time to do so) (PS: We’d only had this machine for a month so can’t speak for its longevity right now, but so far so good).

Love the capacity and ease of this machine. Is also quiet. Replaced 14 + yr model that was supposed have only lasted 10, so that right there says a lot as well. As with any front loader, you have to wipe down the door and rubber gasket after each wash as well as pop the soap tray out and let it air dry as to not get mold build up, but if you’re not lazy and don’t mind doing that, this gets your clothes cleaner than all the new top loader machines with the water saver restrictions now a days. The only better product is a Speed Queen, but if you can’t afford that, this is the way to go.

We love the large capacity as it holds our clothes with plenty of extra room. I love the simple but appropriate settings. It is so eay to use. Our clothes come out so clean.

Excellent washer. Washes heavy loads very well, it’s quiet and my clothes come out very clean and smelling fresh. I would recommend this washer.

This LG-5.0 cu. Ft. front loader is wonderful. It is quite and my clothes clean. It uses very little water. I wanted a front loader that I could wash king size comfort in if needed. I live in small apartment with washer connections in kitchen. I am so happy with it.

This is just what I wanted. It is not difficult to use. It washes the clothes great. I don't have to use much detergent to get my clothes clean. I wanted something easy and still does the job.