Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, low noise level, and ease of use of the washer. Many customers also appreciate the large capacity. Some customers have mentioned concerns about the smell, reliability, door, and washer settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 965 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well hope it has longevity Pretty quiet Well matched with dryer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade I did. Washing machine leaves clothes extremely clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient. best I have ever used. would strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    High quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with plenty of minor options to adjust time, temperature etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth in investment! Go for it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced the Kenmore Elite that was a bit larger and was a work horse. We only replaced it because the LG is a little smaller and will fit our space better. The LG does not have the bells and whistles of the Kenmore but frankly, we didn't use them. So far we are very happy with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I’m able to clean quilts, finally.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and quality machines. Very excited the machines are efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    L.G. review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient Easy to use would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is good product. Running good, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lg is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as usual. Always buy lg and my parents loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value. So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet, first front loader so we will see how it goes. Quick wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Washes great. However long wash cycles so i use quick wash mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. Nice and quiet. Definitely an upgrade from our last set.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    I wish I didn't buy this washer.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had never bought this washer. It has a smell that will not go away. I checked with Best Buy, but my 60 days had expired. I contacted the manufacturer, LG. They told me I needed to clean the tub, door gasket, and soap dispenser after each cycle. It is crazy unbelievable to think the washer needs that much work to use daily. They made it seem like I needed to do more to try and remove the smell. They tried to blame our house's old plumbing. The house is under five years old, and I have been a plumber for over nine years. I would not buy an LG product. The customer support from LG was terrible, and once the service rep disconnected rather than continue with me. I reconnected with a different rep, and they were equally bad.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, William. Thank you for sharing your feedback on your LG Washer (WM3470CW) model. We understand your concern regarding persistent odors and inadequate customer support. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. To combat the smell, consider implementing a regular cleaning routine. This includes using a washing machine cleaner and ensuring that the door remains open when not in use to allow for air circulation. For additional help, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance-CT00000305-1400786418920. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash mahine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, love the way it works. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer great price, love all features on it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer for the price point. It’s quiet and have lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new LG appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the moon with my new appliances both the washer and the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very quiet. Can handle big loads of laundry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer / Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Has all the features I want and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet and does the job. Multiple setup for every use.

    I would recommend this to a friend