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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, low noise level, and ease of use of the washer. Many customers also appreciate the large capacity. Some customers have mentioned concerns about the smell, reliability, door, and washer settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 965 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, vibration is low, has all the right cycles needed. Nothing fancy but works weel for $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. We replaced our old washer of the same make and model after 13 years, 3 kids, 2 dogs and a cat. There have been many full loads of clothes over the years and never once was there a problem.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Tom. It makes our day to hear that we were able to provide you with a 5-star experience. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent for the price! Just washer, not washer/dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front load washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. I highly recommend a front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ednilson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine very good sale I’m happy about my machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine, washes clothes clean but the only negative is that the normal wash takes too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, good installation crew, fast and polite

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Smart Front Load Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Design and cleans amazing! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good buy very happy with it nice size LIFE IS GOOD

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Could be better for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice washer, but it doesn’t work as good as I thought it would

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine!! Works great!! Would recommend:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys made it worth the wait.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a rocky start, I finally received my washing machine. Delivery guys were awesome and extremely cordial. Thank you Drake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does the job. It doesn't have as many settings as the Whirlpool I previously owned. I didn't think I'd miss those settings but I do. The rubber ring around the inside of the door develops an offensive smell easily. Again, Whirlpool never had a smell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Retired homemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's a good machine and quiet. We were able to start it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Wish I had a nice old washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient washer, big enough to put 2 queen size blankets yet it does take a long time to spin out. I think the washer go by weight because the more clothes or items you put the more time it gives you on the washer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! Would recommend to anyone. Fits my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ted Gumina

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and friendly. Worked quickly and neatly with minimal interruptions on the entire household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the Best rated by Consumer Reports!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG wash and Dryer combo with pedestals were well priced and are on top of Consumer Reports best rated combos. Great Deal from Best Buy and Their assistance was superb!!!!!!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, we're glad to hear you're satisfied with your 5.0 cu. ft. Mega Capacity Front Load Washer and that the purchase process went smoothly! #LifesGood when you can be confident your washer can handle the toughest of loads, providing powerful, but gentle cleaning power courtesy your washer's 6Motion™ Technology. Please don't forget to perform the tub clean cycle as often as recommended by your owner's manual! Happy washing! ^Chris LG

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. I purchased washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer, recommended. All programs work efficiently.

    I would recommend this to a friend