Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$829.99
Save $270
Comp. Value: $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology, especially its cleaning performance and low noise level. Many appreciate its ease of use and large capacity. Some customers have noted concerns regarding the smell, reliability, and door functionality, but overall, the washer is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,204 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine could have picked a better washer to fit iur busy lifestyle

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    I wish I didn't buy this washer.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had never bought this washer. It has a smell that will not go away. I checked with Best Buy, but my 60 days had expired. I contacted the manufacturer, LG. They told me I needed to clean the tub, door gasket, and soap dispenser after each cycle. It is crazy unbelievable to think the washer needs that much work to use daily. They made it seem like I needed to do more to try and remove the smell. They tried to blame our house's old plumbing. The house is under five years old, and I have been a plumber for over nine years. I would not buy an LG product. The customer support from LG was terrible, and once the service rep disconnected rather than continue with me. I reconnected with a different rep, and they were equally bad.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, William. Thank you for sharing your feedback on your LG Washer (WM3470CW) model. We understand your concern regarding persistent odors and inadequate customer support. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. To combat the smell, consider implementing a regular cleaning routine. This includes using a washing machine cleaner and ensuring that the door remains open when not in use to allow for air circulation. For additional help, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance-CT00000305-1400786418920. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the large capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Huge drum. Smooth running. Easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Buddy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved this washer. The load cycles can be kind of long, but we are okay with that because our clothes are clean. The different settings are super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer Ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional. I love this new washer, It is quiet and has many features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine,it does an awesome job. Much better than the one it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fred

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best for me if u are looking for the best try this machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG set Cleans. Dries. Does what we need. It's quick and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Already have done 3 loads of laundry. Very quick and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the excellent service I received when I purchased my washing machine. Many thanks to Bobbie and the delivery man. Unfortunately I cannot remember his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my daughters have this washer and Luke it. I thought it was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Totally recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cleaning power and it barely makes a sound.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my new LG washer. Love the large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good it is awesome, I really like it good products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG-5.0 Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our machine will be happy to buy. Anytime in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wash away any doubt!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i ever had 10 stars! Delivery/set up was perfect..highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer with a quite spin that works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG washer and it is better than the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    High quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with plenty of minor options to adjust time, temperature etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value. So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet, first front loader so we will see how it goes. Quick wash cycles

    I would recommend this to a friend