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Customer Ratings & Reviews

$829.99
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Customer reviews

Rating 4.6 out of 5 stars with 1226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology, especially its cleaning performance and low noise level. Many appreciate its ease of use and large capacity. Some customers have noted concerns regarding the smell, reliability, and door functionality, but overall, the washer is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,226 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. I hope it will last a while. Overall, happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer with a quite spin that works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cleaning power and it barely makes a sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good it is awesome, I really like it good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's only magnificent!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only magnificent. Intuitive features, sweet "fast wash" setting (15 minutes!), and diagnostics capability made this an easy decision. Best buy at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG washer and it is better than the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Approve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite front loader I’ve owned. Does a good job washing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good washer, good price. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    I wish I didn't buy this washer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had never bought this washer. It has a smell that will not go away. I checked with Best Buy, but my 60 days had expired. I contacted the manufacturer, LG. They told me I needed to clean the tub, door gasket, and soap dispenser after each cycle. It is crazy unbelievable to think the washer needs that much work to use daily. They made it seem like I needed to do more to try and remove the smell. They tried to blame our house's old plumbing. The house is under five years old, and I have been a plumber for over nine years. I would not buy an LG product. The customer support from LG was terrible, and once the service rep disconnected rather than continue with me. I reconnected with a different rep, and they were equally bad.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, William. Thank you for sharing your feedback on your LG Washer (WM3470CW) model. We understand your concern regarding persistent odors and inadequate customer support. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. To combat the smell, consider implementing a regular cleaning routine. This includes using a washing machine cleaner and ensuring that the door remains open when not in use to allow for air circulation. For additional help, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance-CT00000305-1400786418920. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value. So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet, first front loader so we will see how it goes. Quick wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use I absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer! And the service at Best Buy was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a really good washer and very simple to use. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    High quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with plenty of minor options to adjust time, temperature etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean my clothes get from this washer!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a GREAT investment! Affordable and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works well. No issues to disclose as of yet A+

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well hope it has longevity Pretty quiet Well matched with dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for clothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice since i only have a 110/120v line but when i put 3 comforters that 2 are regular and 1 light weight, the machine looked like it couldnt handle the weight when it was wet. i noticed the last 5 minutes were still ongoing 10 minutes later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with a few issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for 2 weeks. It gets regular loads beautifully clean! It gets unbalanced with small loads. The panel is difficult to read. We have to use a flashlight because it is not backlit well and extremely hard to see. 'd like it better if I had more control over the settings. *Pay attention to details when you do your shopping. I didn't and I'll be using a mid machine for the next decade or so.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with the LG - 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology - White. We understand your inquiry regarding the display visibility and the balance of smaller loads. Your feedback is important to us as we strive to provide the best experience for our customers.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7
      To help with balance during small cycles, we recommend adding a few similar items, like towels, to help the drum distribute the weight evenly during the high-speed spin. Regarding the control panel, we understand that visibility is key to a smooth laundry routine, and we would like to hear more about your specific environment to see how we can help. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. Our team is ready to look into this further with you. —Renzo LG