Customer Ratings & Reviews
- Model:
- WM3470CW
- |
- SKU:
- 6529900
Customer reviews
Rating 4.7 out of 5 stars with 965 reviews
(965 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and low noise level of this washer. Many appreciate its ease of use, large capacity, and reasonable price. While the vast majority of users are satisfied, a few have reported concerns about a possible odor, reliability, and the door's closing mechanism. Some also find the automatic settings difficult to understand.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes actually feel softer! Great value and quite
I would recommend this to a friendRated 5 out of 5 stars
Solid Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Seems at this point to be well worth the purchase.
I would recommend this to a friendRated 2 out of 5 stars
High Way Robbery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4/3/25-Just spoke with a representative regarding maintenance services for molded rubber in the washing machine and dryer not drying properly. It's been a year since purchasing both the washer and the dryer. The representative is charging me $79.00 even though I have a full warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ivelisse. Thank you for reaching out and sharing your experience with us. We understand your concern about dealing with mold buildup in your LG Washer (WM3470CW) model, and drying issues with your dryer—especially when you’re still within the warranty period. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the washer, it might help to run the Tub Clean cycle regularly with a recommended washing machine cleaner to keep that mold at bay. Also, leaving the door slightly open after each use can really improve airflow and reduce moisture. If you need more tips, check out this video: https://www.youtube.com/watch?v=c8XiTdH9heQ.
If your dryer is not drying properly, make sure to check the lint filter and exhaust vent to clear any blockages since restricted airflow can affect how well it dries. You can find some helpful guidance here: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
About the service charge, warranty coverage usually covers defects in materials and workmanship, but maintenance-related issues might not always be included. We’d love to take a closer look into this for you! Just send us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. ^Juvy
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer and the install was so easy. Great buy
I would recommend this to a friendRated 1 out of 5 stars
Awful customer service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine was purchased mid September, late December it started w/ error code PE, apparently this indicates a problem with the water level sensor. Upon requesting a service call LG responded by providing troubleshooting tips. Finally sent a technician yesterday. Tech initially said the issue was an improperly placed hose but the error code persisted. He said he was ordering a part and would return in 2 days to complete repair. Before leaving he set the washer on "tub clean" cycle and stated I could continue to use machine. About 30 minutes later water is flooding out of the front of the machine, the drum was completely filled with water. Laundry room flooded. I am guessing this is because the machines water level sensor malfunction. No clue as to why the technician thought this was an appropriate course of action. Still waiting on word from LG, terrible customer service and poorly trained technicians
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear about the frustrating experience you've had with your washing machine. It must have been incredibly stressful to have the laundry room flooded due to the technician's actions. I completely understand your disappointment with the poor customer service and the technician's handling of the situation. We sincerely apologize for the inconvenience this has caused you. Your feedback is important to us, and we will do everything we can to address the issue promptly and ensure your washing machine is properly repaired. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I love it and it looks wonderful. Recommend
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, the guys were carefull and professional
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im satisfied with this washer and would recommend it.
I would recommend this to a friendRated 5 out of 5 stars
New washer/ dryer front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price!!!! thank you.for the great deal.
I would recommend this to a friendRated 5 out of 5 stars
Great machine I love LG's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. I am very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Running good. No problems so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it, we’ll see how long does it last
I would recommend this to a friendRated 5 out of 5 stars
SEEMS OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SEEMS TO WORK NICELY HAS GONE OUT OF BALANCE A FEW TIMES
I would recommend this to a friendRated 5 out of 5 stars
V.good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is good product its 5 Cu.Ft its saving power and time
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great front load washer. Handles large loads with ease.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best best best best best best best best best best best
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an LG so I'm hoping it works for a very long time
I would recommend this to a friendRated 5 out of 5 stars
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such Kevin such such in can't holy bug crunch find duck
I would recommend this to a friendRated 1 out of 5 stars
Worst experience EVER, don't have product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from here if you would like your appliance in a timely manner, I am still waiting due to no fault of mine, and BEST BUY has made it clear there is nothing they can do. Their automated system somehow overrode me stating where I wanted my washer and dryer delivered to and kicked the delivery address to my old address in the system. Once I caught this myself by looking at my emails as no one mentioned the delivery address when they called to confirm the delivery a week prior on 12/19. So I call to tell Best Buy they have the wrong delivery address and they tell me I now have to wait another week! They insist there's nothing anyone can do about it and judging but the numerous phone calls I've made and requests I've made to speak to a manager with no call back they weren't kidding! There is NOTHING Best Buy will do to rectify the situation that was clearly a system error and huge dissatisfier for a paying customer. The cherry on top is then when my delivery was rescheduled the system wanted to charge me for the "free" gift cards I was given at check out when I bout the appliance. Gift cards I didn't want or ask for. Needless to say I will never shop at Best Buy again nor will I recommend them because when I shell out money I expect to be a satisfied customer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ErikaG. Thank you for sharing your experience with us. We understand your situation, and we know how important it is to receive your products in a timely manner. However, since this issue pertains to your order with Best Buy, we recommend reaching out to their support team directly for further assistance. You can contact them at Best Buy Support & Customer Service: (Best Buy Support & Customer Service - https://www.bestbuy.com/support Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
Good washer overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had the option for more water or deep wash.
I would recommend this to a friendRated 4 out of 5 stars
Front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we need, and is larger than the unit we replaced
I would recommend this to a friend

























