Customer Ratings & Reviews
- Model:
- WM3470CW
- SKU:
- 6529900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology, especially its cleaning performance and low noise level. Many appreciate its ease of use and large capacity. Some customers have noted concerns regarding the smell, reliability, and door functionality, but overall, the washer is well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Cleaning performance, Noise level
Happy House Wife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new washer. It cleans great and is quiet. Big enough to wash my bedspread, now I don’t have to go the laundry mat!
I would recommend this to a friend - Cons mentioned:Reliability
horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would give zero, machine broke after a few months of use. LG and Samsung are such a disappointment
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Viktoria. Thank you for reaching out to us and sharing your feedback on your LG Washer (WM3470CM) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. We look forward to helping you. ^Juvy
LG washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.about buying machine & dryer had to wait more than one hour to be served buy an agent then they didn't add the part to intall dryer over the washer had to go again really had a very bad experience buying it from Best buy
I would recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fully dry loads. Clothes were always wrinkly even when put on appropriate setting for no wrinkles.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Naomi, thank you for sharing your experience with the WM3470CM. We understand how important it is for your laundry to come out dry and wrinkle-free, especially when using the correct settings. Your feedback is appreciated and helps us continue improving our products and support.
To explore helpful tips, troubleshooting steps, and more details about your washer, feel free to visit the LG WM3470CM support page https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979. And if you ever need direct assistance in the future, please don’t hesitate to send us a DM at @LGUSSupport — we’re here to help.
Wishing you smoother laundry days ahead! - Avril
I'ts alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend it because I think it barely use any water thats a good thing and a bad thing and also my unit was making a knocking sound so I had to return it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We appreciate you sharing your experience with us. We understand your concerns about the water usage and the knocking sound from the unit. We apologize for any inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Please send a rwllacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine feels very plastic, cheap, poor or low quality and delicate. When I close the front loading door, the latch does not click and close properly. The door feels misaligned and like it’s already broken.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your feedback about your WM3470CW unit. We understand that you're experiencing issues with the door latch and that the overall feel of the machine hasn’t met your expectations. Your experience is important to us, and we understand how frustrating this situation can be. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488.
As a troubleshooting step, we recommend checking the door alignment to see if it's slightly off. Sometimes, adjusting the hinges or ensuring that nothing is obstructing the door can help it close properly. If the latch still does not engage, it might be worth reaching out to the retailer for assistance or considering a service appointment. You may contact Best Buy's Customer service 1 (888) 237-8289.
If you have any further questions or need additional support, please don’t hesitate to reach out. We appreciate your patience and hope to help resolve this for you soon! —Avril
lg
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this last year, not worth it. Dryer is taking forever to dry, washer is very loud. not reconmended
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ben. Thank you for sharing your feedback on the LG Washer (WM3470CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs. For troubleshooting steps, check the inlet valves and water hoses and clean the drain filter. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Skip slow working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes long with its auto detection and the dryer has ruined many clothing peace’s the entire set is trash
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Jayla. Thank you for sharing your experience with us. We understand your inquiry regarding the long cycle times due to auto-detection on your WM3470CW washer, and that the dryer in your set has caused damage to your clothing. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/6529900.p?skuId=6529900
We appreciate your patience. —Renzo
Shop for this machine somewhere else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine but I wish I would have shopped with a more humane company. Best buy does not care about endangering their customers. As long as best buy gets paid it falls within their policy, even if it means putting customer's lives at risk
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kay. Thank you for sharing your feedback on your LG Washer (WM3470CM) model. We’re glad to hear that you love your unit, but we understand your concerns regarding the experience with Best Buy. We aim to deliver exceptional services and ensure a smooth and seamless shopping experience. It’s important to us that our customers have a safe and positive experience with both our products and the retailers we work with. If you have specific concerns about safety or service, it may be helpful to reach out directly to Best Buy’s customer service at 888-237-8289. For any issues or support related to your LG washing machine, please send us a private message on social media @LGUSSupport with your contact details and model information. We’re here to assist you and ensure you get the support you need. ^Juvy
- Pros mentioned:Capacity, Cleaning performance, Energy efficiency
Perfect washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It’s quiet too, and large capacity, it’s perfect! I use cold water only and it gets the clothes very clean, even if I do a quick wash. We are a family of 7 and use this all the time, kids clothes alway get the stains removed and it spins so great they dry with less dryer time ! Energy efficient plus we absolutely love it
I would recommend this to a friend Moron Who Trusted Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy needs to rename itself Pinochio Buy. The more they open their mouths, the more they are lying. From the sales staff (totally untrained and zero product knowledge), to Corporate Management. Simply put their ambitions exceed their talents!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you've had a negative experience with Best Buy. I can imagine how frustrating it must be to deal with inconsistent information and poor customer service.
I want to acknowledge your frustration and apologize for the inconvenience you've experienced. It's unacceptable that you didn't receive the level of service and expertise you expect from a retailer. We understand that trust is built on honesty and transparency, and it's clear that Best Buy has fallen short of those expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Couldn'tUse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one we had delivered leaked and replacement would take 6 weeks so we have not ever used this model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Karlius. Thank you for bringing this to our attention. We understand your concerns regarding your LG WM3470CW front-load washer and appreciate you sharing your experience. While we’d love to assist further, it’s best to contact Best Buy directly regarding your replacement. Their support team can provide the most accurate information and next steps for your situation. You can reach them at Best Buy Support & Customer Service: Best Buy Support & Customer Service - https://www.bestbuy.com/support
Should you have questions about your unit once it arrives or need assistance setting it up, please don’t hesitate to send us a private message on social media @LGUSSupport, and we’d be happy to help.
—Renzo
Terrible purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke. Problem? Doesn’t spin . Bought it approximately 6 month ago
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We regret to hear about the inconvenience caused by your recent purchase of the LG Washer (WM3470CW) model. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it breaks down quickly. This is certainly not the quality we want our customers to experience with our products. Please visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning-CT10000012-20150584818000. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer failed on the third load. Could not drain the water. Took a few days to get the clothes out. Returned for a full refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Howard. Thank you for taking the time to share your experience with the LG Washer (WM3470CW) model. We're sorry to hear about the performance of your unit. We strive to offer top-notch products and a smooth experience, but we fell short in your case. It's great that you got a full refund for the washer. Your feedback is important to us, and we will use it to improve our products and services. If you need any more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Deliveyryperson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persons was bad ! I dont like those people they are junk no polite i had bad experiences with them so i am not going to online orders any heavy equipment from best buy coming future days ahead!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about your unpleasant experience with the delivery personnel. Your satisfaction is important to us, and we apologize for any inconvenience or discomfort caused.
We appreciate you bringing this to our attention, and we want to assure you that your feedback is taken seriously. If there are specific details you'd like to share about your experience, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 ^Jayne
Delivery was terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery is the worst. Don't do it. I took 3 days off of work because they kept canceling at the last minute!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Rob. Thank you for sharing your experience with us regarding your LG washer model WM3470CM and the challenges with Best Buy's delivery service. We understand your frustration and appreciate your loyalty to LG products over the years. To assist you further, kindly contact the Best Buy's customer support. If you have any questions regarding your unit, please send us a private message on our social media platform via @LGUSSupport. Your feedback helps us improve, and we're committed to addressing any issues you may encounter. We look forward to assisting you. ^Sam
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I do not like my washing machine it doesn’t get enough water
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I'm sorry to hear that you are not satisfied with your washing machine and that you feel it does not use enough water. I understand how important it is to have a functioning appliance that meets your needs. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Home washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this LG washing machine it shake a lot it scared me so bad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern with your LG front load washer. If you're experiencing vibration issues, there are some simple troubleshooting steps you can try based on available LG resources. Make sure the washer is properly leveled on a stable surface and that the load inside the drum is balanced. Overloading the machine or having unevenly distributed clothes can lead to vibration problems. You can also check if the shipping bolts have been removed, as they can cause excessive vibration if left in place. For more detailed guidance, you can visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine-CT10000012-1400517829363. Following these steps should help address the vibration concerns you're facing. If you need further assistance, please feel free to reach out to our social media team on Facebook or Twitter at @LGUSSupport. We're here to assist you in resolving the issue. ^Sam
- Pros mentioned:Energy efficiency, Noise level
LG stackable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet, it’s efficient! Really happy with how clean and sleek the washing machine Luxe in our laundry room
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself was nice but I had to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ash. Thank you for sharing your experience with us. We're glad to hear you found the LG Washer (WM3470CM) model to be nice, although we understand that you needed to return it. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. Regarding return, please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you encountered any specific issues or if there's anything that could have improved your experience, we'd love to hear more about it. Please reach out to us on social media @LGUSSupport. Our team will be more than happy to help with any concerns or additional support you may need. ^Juvy