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Customer Ratings & Reviews

$829.99
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Customer reviews

Rating 4.6 out of 5 stars with 1226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology, especially its cleaning performance and low noise level. Many appreciate its ease of use and large capacity. Some customers have noted concerns regarding the smell, reliability, and door functionality, but overall, the washer is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,226 reviews
  • Rated 1 out of 5 stars

    Delivery was terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery is the worst. Don't do it. I took 3 days off of work because they kept canceling at the last minute!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Rob. Thank you for sharing your experience with us regarding your LG washer model WM3470CM and the challenges with Best Buy's delivery service. We understand your frustration and appreciate your loyalty to LG products over the years. To assist you further, kindly contact the Best Buy's customer support. If you have any questions regarding your unit, please send us a private message on our social media platform via @LGUSSupport. Your feedback helps us improve, and we're committed to addressing any issues you may encounter. We look forward to assisting you. ^Sam LG

  • Rated 1 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I do not like my washing machine it doesn’t get enough water

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for bringing this to our attention. I'm sorry to hear that you are not satisfied with your washing machine and that you feel it does not use enough water. I understand how important it is to have a functioning appliance that meets your needs. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Home washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this LG washing machine it shake a lot it scared me so bad

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We understand your concern with your LG front load washer. If you're experiencing vibration issues, there are some simple troubleshooting steps you can try based on available LG resources. Make sure the washer is properly leveled on a stable surface and that the load inside the drum is balanced. Overloading the machine or having unevenly distributed clothes can lead to vibration problems. You can also check if the shipping bolts have been removed, as they can cause excessive vibration if left in place. For more detailed guidance, you can visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine-CT10000012-1400517829363. Following these steps should help address the vibration concerns you're facing. If you need further assistance, please feel free to reach out to our social media team on Facebook or Twitter at @LGUSSupport. We're here to assist you in resolving the issue. ^Sam LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Happy House Wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. It cleans great and is quiet. Big enough to wash my bedspread, now I don’t have to go the laundry mat!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself was nice but I had to return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ash. Thank you for sharing your experience with us. We're glad to hear you found the LG Washer (WM3470CM) model to be nice, although we understand that you needed to return it. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. Regarding return, please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you encountered any specific issues or if there's anything that could have improved your experience, we'd love to hear more about it. Please reach out to us on social media @LGUSSupport. Our team will be more than happy to help with any concerns or additional support you may need. ^Juvy LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG stackable washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, it’s efficient! Really happy with how clean and sleek the washing machine Luxe in our laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer runs great, no noise, no shaking when spinning . All the features are easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a month. So far it works well, very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG front loader for the win.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a similar model that was over 20 years old. It is quiet, with no detectable vibration, and efficient at washing our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication about the delivery, quick and easy. Product is working well we were happy with our experience of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bradley saved us!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG washer of 15 years died on us, so we went to Best Buy to look for another one. Bradley stepped in to help us. I specified we were looking for an LG washer under a grand and he hooked us up with one that was open box, in great shape and also the pedestal that fit it. Also open box with the total coming to $997.58! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It’s quiet too, and large capacity, it’s perfect! I use cold water only and it gets the clothes very clean, even if I do a quick wash. We are a family of 7 and use this all the time, kids clothes alway get the stains removed and it spins so great they dry with less dryer time ! Energy efficient plus we absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Samsung washer crapped out on me I replaced it with this. So far so good, runs great and doesn't over load my drain sink. I have a family of 6 and the capacity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! We had the same one for 16 years, and when it died, we decided to buy it again. It washes well, has all the cycles I need, and saves on our water usage. Plus, this one is huge! I can even wash my king size quilts and comforters. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer that washes…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased both the washer and dryer at the same time… my only beef is that I expected both be ready WiFi and that is no the case. The sale person did not know his product as well as I feel he should have. Also, I felt HIGH pressured to get the Best Buy member thing which is a bust…USELESS. The washer capacity and function are more then exceptable…we like the pair.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Basic Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a basic front load washer with the features used regularly. Is very quiet and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Washer settings

    Rated 4 out of 5 stars

    Great buy for price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing LG products lately and have been pretty happy with their products. This washer is spacious and nice - with the front loading option. It uses smart technology that weighs the clothes and amount of soap used to time the cycle. My only complaint is that when I have a larger load, the cycle time estimates over one hour. Also my previous washer had a more settings, like "workout wear" cycle, but the options on this washer are standard - Normal, Heavy Duty, Bedding, Towels, Delicates, Prem. Press, Speed Wash and Tub Clean. Overall it's a great washer for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One and done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the high performance of my washer I never have to do a rewash ever …it gets it all done in one wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and efficiently. Very satisfied with my purchase. Overall great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Cycle!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many settings for all types of wash options. The quick cycle is only 15 minutes!

    I would recommend this to a friend