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Customer Ratings & Reviews

$1,396.11

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,227 reviews
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, my kids love it, I love it even more, works reaaly good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi unreliable. Otherwise excellent wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, but LG can’t figure out software. A key feature is wifi connectivity to let you know when the wash completes. This fails at least 50% of the time. The machine is on the network the whole time. May be their server or session issue but bottom line it doesn’t work. Unbelievable you can make such an otherwise good machine and not pay someone to write decent software. Maybe apple should write it for them. Despite being good hardware, the software and user interface is actually really bad. - tons of cycles, but clear explanation of the differences is hard to find. Many are subtle changes that could better be handled in other ways. - no facility to save options. Every time we run a normal cycle we flip a bunch of options but there’s no way to save that. But you can download even more poorly described cycles. - AI sounds cool but makes the wash cycle unpredictable. Can’t tell how much water or even the style of rinse it will do. Sometimes one rinse sometimes 3 with same settings. - unreliable software. Notifications failing is destroys any value for having wifi connectivity. But also diagnostics fail. Machine software becomes unstable. Wash can be good. All washing machines should have the extra keys this one does. The cycles are usually excellent with minimal water but very effective washing. Just wish software was half decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washed Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple animals, cats and dogs, all with different hair and texture types. This washing machine removes so much hair from my clothes and bedding it's ridiculous. Best $900 I ever spent! Great product and you just can't beat LG! Very satisfied and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To write about this outstanding product would take to much time. All I can say is, get it. You can not beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Cu. Ft. Smart Front Load Washer with Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new LG washer replaced a 13 year old GE washer that quit working. We selected the front loading model due to its high cleaning efficiency than a top load model. In addition, we selected the model with the larger 5.0 Cu. Ft. wash tub because of the enhanced cleaning efficiency. There are 14 wash/rinse cycles, 5 temperature settings and 5 spin speeds to permit customization of cleaning anything. There is also a steam feature and remote operation via an app. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer. It is best. It’s very quite and no shaking. The best thing is the app. I can see when my washer is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great wash every wash. had a lot of research done before get this one and not surprised it does quite well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer run very quietly, the clothes looks clean and smell fresh Great choices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient. The delivery was also smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this washer would take a long time to figure out. But it was very easy to use. Set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster, better than older models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 13 year old LG that was still working great until a power surge got the best of it. Amazed how much less time this unit takes that old one, all while doing the same great job cleaning. Highly recommend you take the time to pair up with its matching dryer and let it send the best drying option to it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the our new washer! The machines are amazing and I love the song it plays when its done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer! Much better than my previous front load washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day of my closing I went to buy these beauties and when I tell you it’s the Mercedes classic of washer/dryer I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fit more clothes in it than I thought I could. Then, they come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really love the machine. It runs so quiet and washes laundry quickly. I have not been able to load the WiFi as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Love the size and how quick it washes my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth pair me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Wi-Fi feature. Hands down the quietest washing mashing I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Quiet. Saves water and electricity. Easy to lesrn how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Definitely worth my money. Not only is it efficient, but it is also quick too. Highly recommended.

    I would recommend this to a friend