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Customer Ratings & Reviews

$1,396.11

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,227 reviews
  • Rated 5 out of 5 stars

    Top notch washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch washer that cleans our clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Much fun. Really nice. Good Quality!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Much fun. Really nice. Good Quality!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of LG appliance. Washer is a little nosier than expected; but overall, satisfied with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for great product. would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine. I recommend 100% buy right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy and I am so happy I went with this purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Love love love it. Found it at an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good value for money. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. Worth the wait for LG restocking of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was easy and product has work as expected so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG THINQ FRONT LOAD DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Attractive! Love all the options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It holds a huge load and cleans very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good product, very very very poor service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Lendhart at appliances/ washer & dryer was very knowledgeable about the product. However, poor knowledge on how the delivery and installation contract they used. He underestimate the delivery/ installer willingness to install the equipment, causing me to figure out how to install the whole thing myself since they refuse to install it. Also, the delivery & installer could learn some customer service skills, they were very rude. Rather spending the time explaining why they can't do it & show the customer how to do it them self. I was only given an option to take the washer & dryer or refuse it so they can take it back to their wharehouse. This was by far the worst experience. I will never recommend anyone to buy appliances at Best Buy ever, nor buy one there. And of course no follow up around customer satisfaction.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Have not yet tried most of the multitude of cycle options. Works well so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black oil leaked into tub while washing, towels and clothes came out with lots of black oil spots, all were totally ruined. Poor quality with LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Roger. Thank you for sharing your experience with us. We understand that the LG Washer (WM4200HWA) model didn’t meet your expectations. We strive to provide reliable, high-quality products exceeding our customer's needs. To help resolve the issue, we recommend checking the door seal and detergent drawer for any residue or buildup, as this could contribute to leaks during the wash cycle. Additionally, make sure you're using the correct type and amount of detergent. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. Your feedback is important, and we’d like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy LG

  • Rated 4 out of 5 stars

    good not great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine, but was not aware that water needs to be dumped out of the bottom pan after every use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement to its predecessor. It only lasts up to seven years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease in installation, set up was quick and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washing machine especially its allergies setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and you can download the app to sync with Alexa

    I would recommend this to a friend