Customer Ratings & Reviews
- Model:
- WM4200HBA
- |
- SKU:
- 10886233
Customer reviews
Rating 4.7 out of 5 stars with 1227 reviews
(1,227 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
LG Washer and Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery never showed then when it finally did the installers had taken out the washer and dryer out of the boxes and scratched them up getting them up the stairs. Also scratched my walls up. Not the best buying experience. I was compensated with a gift card.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works finee has all the bells & whistles you would want. No issues with the machine.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Changed Color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up switching the black machine for white because of the look in my laundry room.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Save water and electricity. Too noisy sometimes. Good so far.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
Lg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing our old samsung. Looks really nice with the matching pedstral.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 2 out of 5 stars
If you don’t mind everything smelling like mildew,
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is just a front loader issue, or something with their seal design, but in less than 2 years, I’m considering throwing this washer away and purchasing a top loader. I spend more time with cleaning products, disinfectant cycles, leaving it open to dry out, than I do on actual laundry, and it still smells so bad like mildew that i hate using it. I’ve tried to order a replacement gasket, but they’re discontinued and all out of stock from their own recommended manufacturers.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mtshane. Thank you for taking the time to review the LG Washer (WM4200HWA) model. We apologize for any inconvenience you have experienced with the mildew smell and the difficulty in finding a replacement gasket.
We understand how frustrating it can be to deal with lingering odors, and we apologize for any inconvenience caused. We appreciate your feedback and want to assure you that we take these concerns seriously. For basic troubleshooting, you may visit the following links: https://www.lg.com/us/support/help-library/odor-buildup-front-load-washer-CT00000305-1337716047757 and https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine-CT10000010-20150635948425. If you require further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Rated 4 out of 5 stars
Major appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has done it again. Very nice and slick, beautifully designed. Love it!
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer seems to be working as expected. Very happy with the lg washer
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
So Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's good. Turbo mode is not good if you're using laundry detergent pods.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 3 out of 5 stars
Unusually large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the item we chose at first but I should warn you that it is unusually deep and that you should measure carefully as we realized that while this would just fit in our laundry room it would not allow the door to close, so we swapped this for a slightly smaller unit.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Washing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really Love This Washing Machine it Works Great .! I Love it..!
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Very worth the money . It’s a great buy for the mo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very worth the money . It’s a great buy for the money
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is as expected. Service for delivery was good and timely
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and save energy and water. Recomend this machine
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
O
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, good quality, very quiet...........
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 2 out of 5 stars
Good washing machine, BUT NO LIGHT!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing performance and digital features are excellent. BUT, it does NOT have an inside drum light!! Just amazing that a $1500 machine does not have a $5 internal light!!!
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Rated 4 out of 5 stars
Wager review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! LG said it would not fix on old base. It did!
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Decent washer, but poor dryer performance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is nice and works well overall, but the dryer is useless and leaves clothes both wrinkled and damp. Since this washer is meant to be paired together with the dryer, I would not get it.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Do NOT buy for clothes that need COLD wash rinse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is always rinsing in warm water which is ruining my clothes. I spent a lot of money for the guys to install it wrong where they switched the hot and cold. They came back and fixed it and thought it would be okay. Always supposed to rinse in cold but NO. It always rinses in warm. Just eating my clothes up, shrinking everything. And now I'm stuck with this piece of garbage. Does great with white towels.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Rated 2 out of 5 stars
Looks great but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but would prefer the quality of yesteryear. Had an issue with soapy water left in the gasket and called Best Buy and warranty folks for help. Total waste of time and all they wanted to do was send another washer and reinstall. After much ado, we found there was a hole in the gasket, our previous front load didn't have this, and it was clogged from the beginning. Now we know to check the hole before every wash but never would have thought there was a drain in the gasket material. Very disappointed in the service and machine quality.
This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette































