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Customer Ratings & Reviews

$1,396.11

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,227 reviews
  • Rated 3 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery never showed then when it finally did the installers had taken out the washer and dryer out of the boxes and scratched them up getting them up the stairs. Also scratched my walls up. Not the best buying experience. I was compensated with a gift card.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works finee has all the bells & whistles you would want. No issues with the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changed Color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up switching the black machine for white because of the look in my laundry room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Save water and electricity. Too noisy sometimes. Good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing our old samsung. Looks really nice with the matching pedstral.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you don’t mind everything smelling like mildew,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is just a front loader issue, or something with their seal design, but in less than 2 years, I’m considering throwing this washer away and purchasing a top loader. I spend more time with cleaning products, disinfectant cycles, leaving it open to dry out, than I do on actual laundry, and it still smells so bad like mildew that i hate using it. I’ve tried to order a replacement gasket, but they’re discontinued and all out of stock from their own recommended manufacturers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Major appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has done it again. Very nice and slick, beautifully designed. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer seems to be working as expected. Very happy with the lg washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's good. Turbo mode is not good if you're using laundry detergent pods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unusually large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the item we chose at first but I should warn you that it is unusually deep and that you should measure carefully as we realized that while this would just fit in our laundry room it would not allow the door to close, so we swapped this for a slightly smaller unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really Love This Washing Machine it Works Great .! I Love it..!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very worth the money . It’s a great buy for the mo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money . It’s a great buy for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is as expected. Service for delivery was good and timely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and save energy and water. Recomend this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, good quality, very quiet...........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good washing machine, BUT NO LIGHT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing performance and digital features are excellent. BUT, it does NOT have an inside drum light!! Just amazing that a $1500 machine does not have a $5 internal light!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 4 out of 5 stars

    Wager review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! LG said it would not fix on old base. It did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent washer, but poor dryer performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and works well overall, but the dryer is useless and leaves clothes both wrinkled and damp. Since this washer is meant to be paired together with the dryer, I would not get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy for clothes that need COLD wash rinse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is always rinsing in warm water which is ruining my clothes. I spent a lot of money for the guys to install it wrong where they switched the hot and cold. They came back and fixed it and thought it would be okay. Always supposed to rinse in cold but NO. It always rinses in warm. Just eating my clothes up, shrinking everything. And now I'm stuck with this piece of garbage. Does great with white towels.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer LG

  • Rated 2 out of 5 stars

    Looks great but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but would prefer the quality of yesteryear. Had an issue with soapy water left in the gasket and called Best Buy and warranty folks for help. Total waste of time and all they wanted to do was send another washer and reinstall. After much ado, we found there was a hole in the gasket, our previous front load didn't have this, and it was clogged from the beginning. Now we know to check the hole before every wash but never would have thought there was a drain in the gasket material. Very disappointed in the service and machine quality.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG