Customer Ratings & Reviews

I love my new washer it is everything I thought it would be and more I would recommend my washer and dryer by LG to anyone and everyone

Love this product!!! Bought it 2 years ago and is still very satisfied.

This is the first washer I have ever owned and so far I really like it. Haven't had any problems with it and it looks very nice!

Excellent great product and excellent quality I love it

My dryer is the best ! I would recommend to family and friends

Amazing Experience using it. Takes less detergent, less noise, alarm when done, awesome features.

Replacement delivery was good but the only thing the replacement has a damaged on the corner.

I exchanged my dual load Samsung washer for this washer and it's a little loud and shakes more compared to the Samsung I had. I little over a month in and I've already received an error code for just putting in one sweater. Not very happy with the washer

do NOT order open box. This was rated "excellent," which according to the website means: "Products in this condition look brand new — with no physical flaws, scratches or scuffs — and include the original parts and accessories (or a suitable replacement),* as well as the original box (or a suitable replacement)." What a joke! The washer is dented in multiple places (including in the front). It was shrink wrapped and the washer was wet inside-- resulting in MOLD! This is "excellent?" I'd hate to see "satisfactory" or "fair."

I recently upgraded my laundry routine with the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence in the stunning Black Steel finish, and I'm absolutely blown away by its performance and features. From the moment I started using this washer, I could tell it was designed with innovation in mind. The sleek Black Steel exterior adds a touch of modern elegance to my laundry room, while the stackable design saves valuable space, making it perfect for compact living areas. But it's not just about aesthetics – this machine is a powerhouse when it comes to washing clothes. The high-efficiency feature lives up to its name, effectively cleaning even heavily soiled garments while consuming less water and energy compared to my previous washer. The steam option is a game-changer, effortlessly removing tough stains and leaving clothes smelling fresh and sanitized. The difference is noticeable – my whites are whiter, and my colors are more vibrant. The real star of the show, however, is the built-in intelligence. The smart capabilities of this washer are truly remarkable. Connecting it to my home Wi-Fi was a breeze, and I can now control and monitor my laundry cycles remotely using the LG ThinQ app on my smartphone. Whether I'm at work or out running errands, I can start, pause, or even customize cycles with just a few taps on my phone. The app also provides helpful notifications, so I'm always aware of the cycle status. But that's not all – the washer's AI-powered features have simplified my laundry routine like never before. The washer automatically detects the load size and fabric type, adjusting water levels, wash motions, and cycle times accordingly. This not only ensures optimal cleaning results but also helps prolong the life of my clothes by preventing overwashing. It's a level of convenience I never knew I needed. The user interface on the washer itself is intuitive and easy to navigate, even for those who might not be tech-savvy. The LED display is clear and informative, and the selection of wash cycles and customization options cater to a wide range of laundry needs. The washer operates quietly, so I can run a load even during late hours without disturbing the household. In conclusion, the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence in Black Steel is a revolutionary addition to my home. Its efficient cleaning, smart capabilities, and elegant design have exceeded my expectations, making laundry day a breeze. If you're looking to elevate your laundry experience, I wholeheartedly recommend investing in this outstanding washer. It's a true game-changer in the world of laundry care.

This washing machine is awesome. It is so big, so quiet (with the exception of it singing - lol) and has so many awesome settings. My clothing comes out super nice and fresh.

Absolutely love this washer. Replaced an old, combo stacked unit. The drum is so big that I have cut my washing loads almost in half. I also use much less detergent. Clothes look and smell cleaner. My 8 yo son has bad allergies and the allergiene cycle is perfect for his clothes and bedding. My wife's scrubs use the sanitize cycle. Runs quiet and no vibration at all (unlike my previous unit which shook our whole floor). And the ThinQ app is great for notifications. And just for icing on the cake, the black steel model looks sharp! I cannot recommend this model highly enough.

I knew I wanted a large and quiet washer as my current set were neither of these things. I wanted something I could wash my king comforter in. Not only does it fit easily I had no idea that having a large capacity washer was going to cut the number of loads I could wash nearly in half. Along with the turbo wash cycle - laundry has become soo much more efficient. Also I have a home office in the laundry area - if it wasn’t for the sound of the clothes flopping around, I’d hardly know it was running. It also cleans my clothes very well too! I haven’t set up the ThinQ yet so I can’t speak to that. But soo far it’s been great. Had it about a month.

This is the nicest washing machine I have ever owned. I love the large capacity, and the run times are pretty fast. The clothes come out clean. It is so easy to use, and I absolutely love the automatic detergent dispenser. Fill it and forget about it. The machine is smooth and quiet too. Overall, I highly recommend.

We were prepared to buy the 4000 series washer and dryer, but spent the additional money for this 4200 series set. So far we are very happy with the decision. We bought on April 11 and delivery was May 6. This was a planned replacement purchase and we were satisfied with this time frame. Arjhone and Richard delivered and installed the items quickly and well. They communicated, listened and answered questions, and were very careful. They should be commended. It reinforces our using Best Buy for purchase, delivery, and installation services. The devices themselves operate as expected, are quiet, and do their jobs well. Many operating options, but easy to find and do what we needed. We haven’t tried any of the “smart” features as yet. They aren’t necessary and we can always try them at our leisure. We do like the extra .5 cubic foot capacity. It makes a bigger difference than we expected. The set is still new but so far it looks like the items are a quality choice.

I was shocked that it holds so much and still cleans very well! Very easy to use and customizable for anything you're washing. Was a little worried about mildew in the seal but it's been no problem. Very happy with it!

We bought this to replace our old LG washer that we had for 12 yrs and had no issues with, it was just getting old. This washer is vastly improved than that one so expectations are high. And so far it has passed the test. It's quiet, easy to use and cleans my grubby jobsite clothes very well.

Been using it for almost a year now. It washes as you would want it to...has multiple programs to choose from and operation controls are easy. The only issue is the WiFi...have to do a unplug & plug before every use to connect to the WiFi.

I was in need of a new washer. I had a Maytag for 10 years and it started breaking down. Read the reviews on this LG washer, watched videos on it, and was pretty much sold. It is very quiet and I love the fact that it senses how much clothing you add. The less, the faster the cycle. Wi-fi is cool because it let's you know when the cycle is done. Since I have an Apple watch, I can see it right away. Clothes come out smelling fresh and clean.

Excellent large capacity washer. Clothes come out very clean and leave minimal lint in companion dryer. Has many cycles, but spin, temp, soil and time can all be tweaked separately on almost all preset cycles. It also senses the volume of clothes (on most cycles) and seems to do so accurately, based on the first 15 loads. I am very happy with this machine compared to my old LG Tromm it replaced after many years of heavy duty service.