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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,227 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    delighted with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer and dyer set , dryer is very efficient drying jeans very quickly - definitely would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    speedy and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washes much faster and quieter than the old set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Laundry unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far happy with purchase. Definitely recommend.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality - we love it! Picked a higher quality machine and wanted an app for it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LD Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best front load washer I’ve ever purchased and would purchase it again. All the functions are easy to understand and use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! So quiet throughout its cycle and it gets the clothes so dry during the spin cycle the dryer is done in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG washer to replace the old washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another LG washer because my 8 1/2 year old died. My LG last 5 years longer than my Whirlpool. I liked it so much that I bought another LG. I love all of the settings and options. I particularly like the fact that I can see how much longer it has on the phone. It cleans well. It has a stainless steel tub. My old one took 1 hour 15 minutes now it’s just shy of 2 hours for a single heavy duty wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job right. Decent value for money. We got rid of samsung whch ran for abt 6 years and then died. Certainly better than Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, cleans great, like the options, works good with app, app lets you know how much time is left and when to clean tub.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    fast and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievably quiet and in normal mode cleans a lot of your laundry in just over 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice looking washer and the color is very nice. It's really nice to have a washer that works good and has so many options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    lag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Love it. Wish had better light on the dials but no real complaints

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet. It has an anti vibration that works well. Great washer and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and extra washing options available on the app! Extra options on the wifi are great to have too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellet washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very large capacity, cleans clothes very well, Love the different wash cycles. Easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you pay, get the protection plan on this. Luckily I did and I’ve had this unit replaced 3 times in the last several years. Issues with dampers and the hose inlets are the main issues. The detergent tray gets nasty unless you take it out after washing and let it air dry which sucks. Then the seal went several times so yeah just a bucket of issues. The tech will say, don’t use a lot of detergent, WE DONT. Yeah I would just use HE detergent, WE DO....yeah for 900 bucks it’s crazy the issues that come up especially after I’ve had 5 of these through the years....GET THE PROTECTION PLAN

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome wash machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely wash machine ever had. It is easy to use and very convenient. Every time when I buy LG product I feel so secured and satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front Load Washer with steam , turbo Wash 360 and built in intelligence is good except that the final spin is not so good and left the clothes to wet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cleans everything really good. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with both washer and dryer. It is large enough to make washing much quicker than before.

    I would recommend this to a friend