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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,227 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my large capacity washer. This washer has so many settings and fits my every day needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet, and efficient. A lot of options to choose from for different types of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer . Very easy to use . Love them !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine. It washes my clothes great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Washing machine. It washes my clothes great way better than the one prior

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I don’t have any major issues with getting things clean on any setting.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans very well and very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and looks very good as a set. big enough to wash a lots of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Drys very well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size dryer. Lets me know via wifi when my load is done and gets recommended dryer time from my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG Appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the features and cost make this unit a high value purchase option. This is my 3rd LG washer/dryer unit, and purchased much higher end in my last home and had a lower end unit to this prior - I definitely find this to be the best value for the spend if you don't require their larger units.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer performs well! It is able to wash large loads of clothes with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job; just have to clean the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very stylish!!! Cleans clothes very well. Multiple setting. Love the chimes at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG a Brand to TRUST Fully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a few times, I feel I am not capable of knowing yet all features to take advantage on them!. I try too to set up the app, and I was not able to do it. I have my own inhome wifi network, but nothing yet!... I will search for more info.... I trust fully this Brand. I replace a 12 yrs unit(s) working properly no failure only use signals with that time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke down so we had to look for a new one urgently. After looking at various washers on the internet we decided to buy this one at Best Buy. When we arrived at the store the staff were very courteous and helpful. We bought the washer within 20 minutes. The washer was delivered 3 days after we placed the order. The washer is working very well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love all the options for washes and that I can use an app to see if the wash is done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for the wife. Quiet and work like they are supposed to. I would refer them to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 5 cubic foot front-load washing machine is an attractive, sleek looking machine. It has many different cycle selections, except 'hand-wash' which my former LG model had. I find I am using the Speed-Wash cycle frequently because it can complete a wash sufficiently in about 20 minutes. This washer has Turbo and steam options. I only have this machine a month but so far I am enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer except Wifi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is much faster than our old Maytag. I like the way it sprays the water toward the load and the Spin cycle is much quieter. Only complaint is the Wifi - it seems to shut off between loads. Most times the only way to get it back on is to pull the power for a couple minutes and then plug back in. We have the matching dryer and it does not exhibit this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One of the best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, large capacity, quiet, look great washing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best set we could ask for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both are extremely fast and cleans everything amazingly.

    I would recommend this to a friend