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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,227 reviews
  • Rated 5 out of 5 stars

    Incredible Wash Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade! Last washer was also LG, so The familiarity was there, but this is head and shoulders above. The speed of washing clothes, and the steam function are game changers. Plus, the styling is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unattended and loving it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TurboWash mode and the wifi connectivity. I get alerts on my Apple Watch telling me when to run a tub clean cycle, when a load is unbalanced in a spin cycle and other helpful prompts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer, amazing reputation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the family's first front-load washer and it is amazing! Definitely took some adjusting since we had no idea what He detergent was. Gave our washer some suds and was a pain but you live and you learn. Good look and even better power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine on the market. Only way it could be better is if it folded your clothes for you. Love that it syncs with the dryer and auto senses what’s in the wash. It’s nice to also have it connected to my phone. Overall a great purchase and worth the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very silence machine and smart features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Purchased to replace my Samsung washer that lasted 5 year. Love the front door easy access. Also sends you notifications when the washer finishes to your iPhone. You also can control it from your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    stains clothes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well however, it leaves stains on my clothes. And can not het cold wash cycle without having load take 1hr and 45minutes long to wash. Good thing its a large washer to wash blankets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used, several options for what your washing or drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. More features on the app that you can download onto the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry room makeover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my front load washer and dryer, still learning all the new features. No longer have to wash blankets and comforters at the local laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Duluthmom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look and options on this washer. Has nice size capacity also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love the WiFi to let you know when it is done, wife love that too. There are so many different washing options and my clothes smell clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! The best washer ever. Easy to use so much better than other washers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Gets clothes clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes thoroughly even large bedding loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand compared to others. Worth the money……..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive haven't had any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer; bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this from BestBuy, but they outsource installation, and that was a nightmare. Would up returning the uninstalled product and buying it elsewhere. I do like the washer - it is quiet and seems to do a good job cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement washer I have ever purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old washer which is far superior in every way. I like the fact that it connects to the Thinq App and I can see and I am notified when a load is done. It's very quiet, though it can show the house a bit, but I think every washer does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes very well. Like the many wash options. The notifications come in very handy to notify when wash is done. Very pleased with this purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my old LG. Bigger, better and more features than previous model which i owned for 15 years prior to replacement. Love the wifi fesutures and multiple wash cycle programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase so far. They are beautiful. I might stack them when I remodel my new home from a laundry closet to an actual room.

    I would recommend this to a friend