Customer Ratings & Reviews

Great Product! Doing it's job perfect. No issues so far...

Great washer. Previously owned LG front loader from 2005. Was running like new when we moved. Best Buy installation was top notch as well. Professional, Courteous, and efficient! Will buy all appliances here.

The sales people were great, the installation was great, and the washer is great. I totally recommend Best Buy for their knowledge of their products and their field installers for their good work.

Overall great friendly service. High quality products. My wife love this washing machine. This the second LG. The previous one was also a front loader (candy red color) that was in service for more than 10 years.

Cleans well, but it is loud. Overall a good purchase.

Overall, good washer so far. Quiet and does what it is suppose to do.

This is a wonderful front loading washing machine. I have had one before but it was not a LG. The size of the tub is great. I can wash large loads and they spin so dry that the drying time is less than I have ever experienced before.

First time use LG washer work very good. Use water as need no waste extra water. Great turbo wash.... cloth come like fully dry. Best thing wi-Fi change settings as we need notification received.

Love it! Didn’t think I cared about the smart features but have really enjoyed getting notifications when wash is done and the ability to remote start. Feel like I’m much more efficient now.

The book that came with it has very little info on the operation of the machine. It says look online. There is some information on line, but not much. And it isn't clearly marked as to which item they are describing. There is a turbo wash button for which I can find NO information. It cuts the washing time in half and I can't stop it. Sometimes is comes on and I can't find a way to turn it off. My Kenmore Elite which we had for 20 years had clear marking of the buttons right on the machine. Unfortunately we need a new washer in a hurry and had no time to look into the features.

great, haven't broken down yet or needing any service, so far so good, after all its a machine.

1st front-load washer, and I love it so far! The ThinQ app and features are amazing as well! I especially love the notification to my phone when my wash is complete.

This is a fabulous machine. I don’t know how they can create a machine that doesn’t fill with water but I live it! We are on a rain water system, so saving water was a priority.

Ive had an lg washer so this was purchaed as a replacement. Its fine, and works exactly as to expectation. Now, can i get my money back for the 2 defective washers that you sold me and can you come pick up your junk washer from my garage? In the future, i wint so much as purchase a cell phone charger from best buy again.

I love it leaves the clothes very clean and does not make noise

Washed my coats with ease. This washer can wash bulky items and they come out very clean. I still need to get used to the settings but overall, a quality product.

We have been using this for 2 years. Never disappointed us. Very good washer and smart app included.

Excellent washer and dryer, we haven't had an issue in 2 years!

Love our new washer!!! Finally, our clothes gets clean faster. Delivery was on point together with the installation. No problem with this transaction. Thabks Bestbuy.

Very pleased with our recent purchase. It was time to replace our 14 year old LG washer , so we decided to buy the same brand but a larger model. We will continue to buy this brand. It is very reliable and well worth the investment.