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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,227 reviews
  • Rated 5 out of 5 stars

    For the Value 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer Great Has no issues to function Definitely Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fresh and so clean clean

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues at all with this product. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cj

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer so far. My clothes seem clean and less damp when finished washing. Can't wait for the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service with countless options. Also holds a massive load that can be successfully cleaned up in one load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great deal from Best Buy goes well with the accompanying dryer. Solid set of features and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Even thought it is deeper than the dryer it works out fine since the vent is behind the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer definitely recommend it for anyone looking for a good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is so much faster than my old LG. It was expensive but I have enjoyed it since it arrived on Jan. 9th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this because I don’t have to drive across town to a laundromat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!! The extra hot water works excellent for removing stains!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken drum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice item, but with many deficiencies, from the door gaskets to the drum, an item designed to last 1 year of total warranty and 3 years on the drum, I have been using it for 3 years and 4 months and. is no longer covered by warranty,

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. Thank you for sharing your feedback with us. We understand that the LG Washer (WM4200HWA) model hasn't met your expectations, especially regarding the door gaskets and drum after the warranty period. We strive to provide high-quality products that exceed our customer's needs. To help, check the door gaskets for damage or dirt. Clean them with mild soap and a soft cloth. Also, look for anything in the drum that could be causing issues. If you need more help, message us on social media @LGUSSupport. We're here to help. Thanks for your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    More than Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been quiet, reliable and great product so far. It has more features than we need but the versatility is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - does its job - dirty clothes come out clean! What more can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service from Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and Great value copair to the other brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couple Problems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! The function of having to turn it on everytime you want to wash something is annoying, it should also remember the last cycle you used so you don’t have to select it over and over. Also you should have the option to reverse the door to the other side like the dryer but they didn’t provide that option which blows my mind… the washer would be perfect if it had a couple of these issues fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer work wonderful and enjoying it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The only issue is the delay start button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new dishwasher, clean, quiet, and convenient, it satisfies everything I desired from a dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG washer. It works great and it's quiet. It has tons of settings. Delivery and setup were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and strong people. They came and set up my dryer as scheduled.

    I would recommend this to a friend