Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,227 reviews
  • Rated 5 out of 5 stars

    No More Laundrymat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new machine, installation went very smoothly. Techs called in advance and arrived right on schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and speed of service ………… recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Washing Machine.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washing machine. It works efficiently. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One cool machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Washer! The wi-fi is so cool and easy to use. Now I need a dryer to match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Lg Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so far by far the best washer I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it just over a month and I love it. It tells me on my phone when it's done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I'm very happy with it so I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had LG washers and dryers for years and they have always performed to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with easy to use controls. The black steel color is a nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. The tub size is awesome, It fits so much per load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do well so far. Haven’t had product long enough for an accurate review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the cycles are marvelous and it as a 15 minutes quick wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Used Samsung top loader before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good and four different people using machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and best buy service was the best (buy)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom and dad love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for mom and dad for Christmas, they love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked right. Unfixable.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked right, scheduling repairs is a full-time job, and we may have to throw it away after a year. From day one, machine rumbled/shook like crazy. After a while, stopped being able to spin--"unbalanced error." LG determined it was a broken drum. Sent out a drum, that was broken. Sent out second drum, 2 guys show up, sometimes a 3rd, install it. Fixed? Not so fast. Drum started making weird noises, and machine often would stop, "inlet error"--didn't understand how much water it had. Started leaking, gushing water when it worked at all. We have to hold the door pushed in during rinse. But now it's also coming out the top of the door panel. Can't stop that water. Been a nightmare trying to get LG to deal with it. Suddenly they can send only 1 guy, and we have to unstack/disconnect it? I said I’d help. Guy comes out, doesn’t want to unstack, investigates. Tried to blame us for not cleaning tub, also says boot (rubber door lining) is bad. And he's never heard this noise before. But tub cleaning didn't solve issue, so he quit (no boot replacement either). Sent us back to LG. They said they’d send someone else, 2 people. Nothing. Called back—LG escalates. Make noises about maybe just compensating us for the bad machine. OK? Now start getting messages again about unstacking unit, for the same repair outfit that couldn’t fix it. BTW, we have floor damage from the leaks (we have a drain pan, but, when water shoots out the front, it hits the floor, not the pan underneath the machine). I am sick and tired of spending hours on the phone with LG telling my story, and we just get jerked around. So I’m telling it here. This is a major headache, expensive, and stressful. AVOID.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Lg washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently got, so I can't say whether it has longevity. But I really like the size of the drum in the washer with the compactsize of the machine. Runs great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choices

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choices, would recommend it. Easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosemary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washing machine. It’s great and is exactly what I was looking for in a washer.

    I would recommend this to a friend