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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,227 reviews
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Maytag front loader before this one. We moved from Ohio to Florida and had to buy a new one. No Maytag available here only had LG, GE and Samsung. I bought the LG and don't particularly care for how the drum turns the clothes. They seem to sit in the bottom of the drum and jiggle around but don't get turned over and over. Also no light so can't see inside.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome so far. no Complaints and my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wahser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG washer for about 14 years and had to replace it. I would love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer especially with 3 teenagers in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this machine. It’s the second LG we’ve owned, and the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 5.0 Cu. Ft. High Efficiency Stackable Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this product. I love the turbo wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but they need a better manual. I’m sure I am underutilizing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Washer has all the bells and whistles at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Value for money.Value for money. Value for money. Value for money.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience using your LG Products/Services. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you. ~Tanisha LG

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Worth the money. I went for stone ages to new ages with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy was great and very professional!!! Very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can remove a load of clothes and they are actually dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything, love the wifi home app to say when things are done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart appliance works well and can connect to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer! One of the best purchases I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advance technology and versatile for everyday home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love our new washer! Our clothes are cleaner then they’ve ever been!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black oil leaked into tub while washing, towels and clothes came out with lots of black oil spots, all were totally ruined. Poor quality with LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Roger. Thank you for sharing your experience with us. We understand that the LG Washer (WM4200HWA) model didn’t meet your expectations. We strive to provide reliable, high-quality products exceeding our customer's needs. To help resolve the issue, we recommend checking the door seal and detergent drawer for any residue or buildup, as this could contribute to leaks during the wash cycle. Additionally, make sure you're using the correct type and amount of detergent. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. Your feedback is important, and we’d like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    Happy washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works well, bought the pair, price was solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like it great space. I really recommend

    I would recommend this to a friend