Customer Ratings & Reviews
- Model:
- WM4200HBA
- SKU:
- 6419616
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.
This summary was generated by AI based on customer reviews.
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes very quickly and does a good job on the spin dry so clothes aren’t still soaked afterwards
I would recommend this to a friendIf you don’t mind everything smelling like mildew,
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is just a front loader issue, or something with their seal design, but in less than 2 years, I’m considering throwing this washer away and purchasing a top loader. I spend more time with cleaning products, disinfectant cycles, leaving it open to dry out, than I do on actual laundry, and it still smells so bad like mildew that i hate using it. I’ve tried to order a replacement gasket, but they’re discontinued and all out of stock from their own recommended manufacturers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mtshane. Thank you for taking the time to review the LG Washer (WM4200HWA) model. We apologize for any inconvenience you have experienced with the mildew smell and the difficulty in finding a replacement gasket.
We understand how frustrating it can be to deal with lingering odors, and we apologize for any inconvenience caused. We appreciate your feedback and want to assure you that we take these concerns seriously. For basic troubleshooting, you may visit the following links: https://www.lg.com/us/support/help-library/odor-buildup-front-load-washer-CT00000305-1337716047757 and https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine-CT10000010-20150635948425. If you require further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works finee has all the bells & whistles you would want. No issues with the machine.
I would recommend this to a friendChanged Color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up switching the black machine for white because of the look in my laundry room.
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Save water and electricity. Too noisy sometimes. Good so far.
I would recommend this to a friendLg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing our old samsung. Looks really nice with the matching pedstral.
I would recommend this to a friendMajor appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has done it again. Very nice and slick, beautifully designed. Love it!
I would recommend this to a friendUnusually large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the item we chose at first but I should warn you that it is unusually deep and that you should measure carefully as we realized that while this would just fit in our laundry room it would not allow the door to close, so we swapped this for a slightly smaller unit.
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer seems to be working as expected. Very happy with the lg washer
I would recommend this to a friendSo Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's good. Turbo mode is not good if you're using laundry detergent pods.
I would recommend this to a friendWashing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really Love This Washing Machine it Works Great .! I Love it..!
I would recommend this to a friendVery worth the money . It’s a great buy for the mo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very worth the money . It’s a great buy for the money
I would recommend this to a friendwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is as expected. Service for delivery was good and timely
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and save energy and water. Recomend this machine
I would recommend this to a friend- Pros mentioned:Cleaning performance
Good washing machine, BUT NO LIGHT!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing performance and digital features are excellent. BUT, it does NOT have an inside drum light!! Just amazing that a $1500 machine does not have a $5 internal light!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
O
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, good quality, very quiet...........
I would recommend this to a friendWager review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! LG said it would not fix on old base. It did!
I would recommend this to a friendDecent washer, but poor dryer performance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is nice and works well overall, but the dryer is useless and leaves clothes both wrinkled and damp. Since this washer is meant to be paired together with the dryer, I would not get it.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Do NOT buy for clothes that need COLD wash rinse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is always rinsing in warm water which is ruining my clothes. I spent a lot of money for the guys to install it wrong where they switched the hot and cold. They came back and fixed it and thought it would be okay. Always supposed to rinse in cold but NO. It always rinses in warm. Just eating my clothes up, shrinking everything. And now I'm stuck with this piece of garbage. Does great with white towels.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Pros mentioned:Cleaning performance, Noise level
mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleaning very good nice care for all fabrics and very quiet
I would recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG High Effienceny Stackable Smart Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.