Customer Ratings & Reviews
- Model:
- WM4200HBA
- SKU:
- 6419616
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.
This summary was generated by AI based on customer reviews.
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and great to work with . Love my new washer
I would recommend this to a friendFast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short in size but we happy to buy , they do the job really fas
I would recommend this to a friendWorking decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works ok so far...2.5yrs. hoping to get another 10.
I would recommend this to a friend- Cons mentioned:Balance
Evil Beast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has been severely out of balance since day 1. Leveled it with a bubble level more than once, doesn't rock when at all when not running, but it is so out of balance that the feet actually come off the ground! Feels like there is something broken or missing in the drum mount. I would upload a video but not supported here. Will never buy an LG ever again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Great, but no light inside.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All about it was a five, but there is no light in it.
I would recommend this to a friend- Cons mentioned:Spin cycle
Mrs Gretchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a Red knob on the front that I cannot figure out. Plus it doesn't spin the clothes completely. They seem a little wet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback regarding your LG washer. Let us help you with that, we would be pleased to look into these concerns for you. However, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter with the handle @LGUSSupport, or call our service line at (800) 243-0000. -Cazz
Horrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought the washer home connected it and the thing wouldn't drain. Called LG service and they keep rescheduling the repair, I've been three weeks without a washer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette