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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,227 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washer! I have definitely put it through some tough washes. I have washed 2 king size bed pillows with no problems and it handled my king size quilt with ease. My husband's work clothes come out cleaner than I have ever seen them. I have noticed that my water bill has reflected a more efficient use of water with this washer. I did my research when deciding on my purchase and LG's really do rate the best!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great new Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new LG Front Load Washer! Easy to use, intuitive controls and works well on extremely soiled work clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding high-end washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this unit for a little over a month. The construction, materials, and technology are top notch. It has an exceptionally large range of features that are surprisingly self-explanatory and, when not completely clear, backed up by an easy-to-understand manual. People considering purchase of a new high-end washer should not miss the fact that LG uses direct-drive technology, so you never have to worry about a belt failing. Also noteworthy is how quiet this unit is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Cleans good. Spin cycle is a little loud. Other then that. Everything else is good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Front

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very fast and quiet does a great job of getting all the clothes very clean super happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great price, great machine so far.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer and best buy had the best overall price package including installation and haul away of the old washer. This washer is much more efficient than our 15 yr old washer. Old one was good but it was its time. Lg is quiet, has more washing options, and shorter wash times due to load sensors. A great option that I haven't used yet is a cleaning cycle for the washer itself a must for he washers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Black steel washer--dark outside and inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was just delivered 4 days ago and we've run 4 loads through it: heavy towels and backlogged shirts, about 18 of them. we were impressed with the speed compared to our 13 YO other Korean brand and the results were great. Plan to download the program descriptions from the online manual, they didn't bother putting them in the hard copy manual. The only big negative (almost lost 2 stars instead of losing one): no light inside the machine! What? Maybe they saved $4.72 but inconvenienced the customer. It adds some hassle checking for socks stuck to the drum, etc. for almost every load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Terrific washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and great quality wash. Best washer I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. A lot of settings. So quiet. Large capacity for a big family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Why??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quietly...fairly easy to use...first one was delivered with a dent that prevented it from working correctly but was quickly replaced and new one is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG 5.0 Cu Ft. Smart Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new LG 5.0 Vu Ft. high-efficiency stackable Smart Front Load Washer with steam and build-in intelligence. It is so easy to use. Just dial to the type of wash you want (towels, bedding, sports clothing, delicates, etc. The washer is SMART and lights up all the settings for the type of wash cycle required. So much easier to use then the last SMRT washer I had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    WOWZA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! The washer i didn't know i needed. It is incredibly fast and I can fit an entire hamper in one load. I used the steam function on a white duvet cover that I could never get fully clean in my previous washer and it came out completely clean! We also got the pedestal washer which is a great bonus. The LG app that tells you when your wash is done is a great feature I didn't know i'd enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Large and quiet.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large size, able to wash our bed spread. Also quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to operate, good capacity and many options for different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, efficient, and does a fantastic jib cleaning. Easy to clean and no mold build up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer LG 5.0

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. The size makes a difference. Easy to use and I really like the selection options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it works great quiet and does larger loads than our old one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very thoroughly not noisy. Holds alot of clothing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace our LG washer that we bought 12+ years ago. I went with this model for the extra capacity to handle some of the king bedding a little easier. I stayed with LG because of the reliability and ease of maintenance of our original front load machine. This new washer is still waiting to be installed as we are doing a little remodeling. I am expecting this machine to perform equally as well so if things change, I'll update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG 5.0 Front Load: Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this LG washer on 1/4/21 to replace our broken washer of 12 years. So far the washer has been great. It is quite and has all the features we need for washing. The 5.0 cu feet is adequate for all our bedding needs. I have not tried the LG app to monitor the wash. It's really not necessary if your home. The only issue is we prefer the door to be reversible but it was not.

    I would recommend this to a friend